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Research Jun 2026
... Access Insights Already a Gartner client? Traditional approaches to ITSM execution no longer support today’s complex, AI-driven environments. This research provides heads of I&O a blueprint to align ITSM to business outcomes, rightsize platform and AI investments and scale service delivery through dis ...

Analyst(s):   Rich Doheny   |   Chris Laske
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Research Jul 2026
... Access Insights Already a Gartner client? Many organizations define risk appetite but fail to apply it in decisions. This research helps heads of ERM embed appetite into governance, processes, and escalation to enable faster, more consistent decisions. Insights at a Glance Impact Actions How to Execute Suc ...

Analyst(s):   Zachary Bauer
Premium Research Jul 2026
... HR digital transformation in the age of AI is about more than deploying HR technology. Success depends on effectively managing change and adoption. CHROs should embed change management into HR technology and AI strategies to maximize business value and ROI. Gartner Insights Abstract ...

Analyst(s):   Colleen Malley   |   Michelle Shapiro   |   Josie Xing
Premium Research Jun 2026
... Organizations often fail to translate strategy into consistent design decisions, limiting transformation impact. Define and apply design principles to align trade-offs and accelerate consistent operating model design across the enterprise. When to Use Directions for Use Gartner Recommended Reading Gartn ...

Analyst(s):   Caroline Hewings
Premium Research Jul 2026
... This guide provides CSCOs with a framework for developing a supply chain transformation strategy. It emphasizes the importance of aligning supply chain objectives with the enterprise strategy, prioritizing initiatives in a roadmap, and effectively communicating the business values to key stakeholders ...

Analyst(s):   Ella Yan   |   Pierfrancesco Manenti
Premium Research Jun 2026
... technology, but determining the capabilities and functionality needed to support its operation requires more work. Heads of logistics can use this guide to interview business partners to gather needed requirements to make their transportation technology investment successful. When to Use Directions for ...

Analyst(s):   Brock Johns   |   Oscar Sanchez Duran   |   Nathan Lease   |   Zee Zakaria
Premium Research May 2026
... fundamentally alter the definition of effective leadership. This tool provides HRBPs with a structured approach to assess leadership readiness and guide development initiatives when change events significantly alter the BU leadership needs, ensuring leaders are equipped for the demands of the transformation ...

Analyst(s):   Shyam Nair
Premium Research Sep 2026
... The WMS market is split between high-end solutions and mass-market offerings, revealing demand for advanced features where performance outweighs cost concerns. This note guides supply chain technology leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Overview ...

Analyst(s):   Peer Community Contributor
Premium Research Sep 2026
... security awareness training market, evolving it into secure behavior management using dynamic, automated tools. CISOs must plan and execute their adoption of these technologies. Insights at a Glance A Market in Transition Adoption Is a Journey That Starts Today Buyer’s Guide Gartner Recommended Reading ...

Analyst(s):   Alex Michaels   |   William Candrick
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