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Research Apr 2026
... for growth. Insights at a Glance Market Share Momentum Drivers of Winning Performance Analysis Vendor Performance Analysis Mergers and Acquisitions Overview Methodologies and Definitions Gartner Recommended Reading Note 1: New Vendor Additions and Increase in Market Size Gartner Insights Abstract ...

Analyst(s):   Dennis Gaughan   |   Akshita Joshi   |   Chris Pang   |   Deepali .
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Research Sep 2026
... exchanges toward autonomous processing of agentic machine customer generated orders, CSCOs must redesign the customer supply chain manager role. This guide offers a five-step process to redesign CSCM roles as strategic customer and ecosystem value orchestrators. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Simon Bailey
Premium Research Aug 2024
... Identifying groups of ideal customers for your product or service is at the heart of market segmentation efforts. To win in competitive markets, technology and service providers should use this research to more effectively define target segments and focus their sales and marketing efforts. Overview ...

Analyst(s):   Derry Finkeldey   |   Suzanne White   |   Molly Beams
Premium Research Jan 2026
... AI agents promise to make AI more autonomous and goal oriented. CIOs should understand the benefits, risks, use cases and the evolving technology ecosystem for AI agents to create a robust strategy for agentic AI. Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Arun Chandrasekaran   |   Tom Coshow   |   Leinar Ramos
Research May 2026
... Access Insights Already a Gartner client? Healthcare providers and payers are using AI in payment integrity and revenue cycle management, but now with a new risk: a bot war of endless claims cycles. Healthcare CIOs should invest in using AI agents collaboratively, requiring policies to be machine-exec ...

Analyst(s):   Connie Salgy   |   Robert Potts   |   Austynn Eubank
Premium Research Jun 2026
... CSCOs can accelerate AI adoption with a robust governance framework across IT, security and operations. A multitier approach augments centralized IT rules with continuous operational control, context and visibility. This enables safer implementations while scaling AI innovation rapidly. Insights at a ...

Analyst(s):   Steve Daugherty
Research Jun 2026
... Access Insights Already a Gartner client? Asset-intensive organizations that fail to effectively use enterprise asset management will not achieve required asset availability or get ROI from more advanced reliability systems such as asset performance management. This research outlines how CIOs should p ...

Analyst(s):   Nicole Foust   |   Kristian Steenstrup
Research May 2026
... Access Insights Already a Gartner client? Business in China is increasingly complex and distinct. Global CIOs must understand local regulations, geopolitical shifts and tech trends to effectively support and adapt their organizations’ operations in China. Analysis Research Highlights Gartner Recommended ...

Analyst(s):   Arnold Gao   |   Mia Yu   |   Carolin Zhou   |   Owen Chen   |   Wei Jin   |   Mike Fang
Research May 2026
... Access Insights Already a Gartner client? Asset-intensive organizations that fail to effectively use asset performance management will not achieve required asset availability, putting operations, safety, and business outcomes at risk. This research outlines how CIOs use APM to drive reliability and av ...

Analyst(s):   Nicole Foust   |   Kristian Steenstrup
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