... Gartner First Takes Fresh insights on emerging trends The launch of Frontier by OpenAI offers large enterprises a single AI platform for broad generative and agentic capabilities. While its vision is ambitious, AI leaders must assess its data, governance and workflow integration capabilities closely b ...
Analyst(s): Eric Goodness | Arun Chandrasekaran
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... Access Research Already a Gartner client? The cybersecurity market is being disrupted. Buyers are demanding sovereignty and platform consolidation, along with new capabilities for GenAI and preemptive security. We provide specific guidance for security general managers to use these disruptions for growth ...
... growing exponentially. Technology and service providers must assess potential opportunities and challenges when targeting the SMB market in India. Overview Introduction Market Trend Gartner Recommended Reading Gartner Insights Abstract ...
... Access Research Already a Gartner client? The CPaaS market grew 11.1% in 2024 to $13.5 billion. Despite economic uncertainty, enterprises are focusing on efforts to drive digitalization, improving operational CX and efficiencies using CPaaS’ capabilities to deliver a trusted and personalized CX at scale ...
Analyst(s): Lisa Unden-Farboud | Harshita Chibber | Arunasree Cheparthi
... and enterprises must adopt these AI-driven innovations and analytics for compliance automation. Overview Strategic Planning Assumption Introduction Market Trend Gartner Recommended Reading Gartner Research ...
... investing in digital customer service face a confusing landscape, with AI innovation blurring the lines between once well-established and distinct markets. Customer service leaders can turn the challenge into an opportunity by rethinking their platform strategy. Insights at a Glance Strategic Planning ...
... startup unicorns are emerging with substantially smaller teams. These companies are AI-native, outcome-driven and built to disrupt traditional global markets. The AI race is on. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner Research ...
Analyst(s): Mark Wesker | Sabine Zimmerhansl | Dan Berman
... by at least 40% by 2027, driven by the pricing and packaging of generative AI (GenAI) products. With 1,000 vendors introducing GenAI products to the market, it is imperative for leaders to strategically prepare for all these vendors positioning their capabilities. Join this complimentary Gartner webinar ...
... in heavy fines. Overview Introduction Analysis Gartner Recommended Reading Note 1: Illustration of Key Regulations for a Selection of Key Regional Markets Gartner Insights Abstract ...
Analyst(s): Igor Marchal | Michele Buckley | Elizabeth Jones