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Research Oct 2025
... manual labor. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Note 1: Services Providers — Revenue per Employee Note 2: Market Segmentation Levels for Managed Services Providers Gartner Insights Abstract ...

Analyst(s):   Fernando Pereiro
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Research Jul 2025
... multiagent orchestration and trust frameworks, helping CSPs achieve their autonomous network ambitions. Overview Strategic Planning Assumptions Introduction Market Trend Gartner Recommended Reading Note 1: AI Agent Characteristics, Descriptions and Examples Note 2: Specialized AI Agents for Autonomous Network ...

Analyst(s):   Peter Liu   |   Pulkit Pandey   |   Kameron Chao   |   Will Rice
Premium Research Dec 2024
... Effective 2Q25, Gartner will revise the Gartner Market Databook segmentation. Read this document for further details on how this will impact publications. Planned Update to Gartner Market Statistics Coverage Contributors Gartner Insights Abstract ...

Analyst(s):   Technology Market Insights Team
Premium Research Jun 2025
... This process guide helps R&D leaders create a strategic workforce plan to address talent challenges, identify and assess emerging capabilities and talent needs, meet strategic objectives, and define workforce planning objectives. Gartner Research ...

Analyst(s):   Amisha Ajay
Research Apr 2022
... Access Insights Already a Gartner client? The worldwide enterprise software market grew by 16% in 2021. Database management systems, and customer experience and relationship management remain the dominant markets. CPaaS showed the highest growth. Microsoft, Oracle and SAP retained the top three positions ...

Analyst(s):   Kanchi Bindal   |   Abhilash Khalkar   |   Roland Johnson   |   Laurie Wurster   |   Sharat Menon   |   Amit Goyal   |   Yanna Dharmasthira   |   Harshita Chibber   |   Alys Woodward   |   Shailendra Upadhyay   |   Fabrizio Biscotti   |   Balaji Abbabatulla   |   Chris Pang   |   Craig Roth   |   Lawrence Pingree   |   Mudit Sharma   |   Chandra Mukhyala   |   Varsha Mehta   |   Kevin Quinn   |   Nat Smith   |   Swati Rakheja   |   Mark Wah   |   Elizabeth Kim   |   Jim Hare   |   Brandon Medford   |   Robin Schumacher   |   Julian Poulter   |   Neha Gupta   |   Rahul Yadav   |   Radu Miclaus   |   Rishi Padhi   |   Amarendra .   |   Namrata Banerjee   |   Eric Hunter
Research Apr 2019
... Access Insights Already a Gartner client? The worldwide enterprise software market grew by 13.3% USD in 2018. Notable areas of growth included database management systems, security, and application infrastructure and middleware. Microsoft and Oracle retained the No. 1 and No. 2 positions, respectively ...

Analyst(s):   Vanitha Dsilva   |   Neha Gupta   |   Yanna Dharmasthira   |   Fabrizio Biscotti   |   Robert Anderson   |   Laurie Wurster   |   Balaji Abbabatulla   |   Jim Hare   |   Craig Roth   |   Julian Poulter   |   Chandra Mukhyala   |   Bindi Bhullar   |   Alys Woodward   |   Michael Warrilow   |   Sid Deshpande   |   Alan Dayley   |   Sharat Menon   |   Terilyn Palanca   |   Wataru Katsurashima   |   Hai Swinehart   |   Rustam Malik   |   Chris Pang   |   John Kostoulas
Research Apr 2020
... Access Insights Already a Gartner client? The worldwide enterprise software market grew by 11.7% in 2019. Notable areas of growth included database management systems, customer experience and relationship management, and email and authoring. Microsoft retained the No. 1 position, and Oracle overtook ...

Analyst(s):   Rustam Malik   |   Varsha Mehta   |   Yanna Dharmasthira   |   Alan Dayley   |   Wataru Katsurashima   |   Amit Goyal   |   Vanitha Dsilva   |   Michael Warrilow   |   Eric Hunter   |   Julian Poulter   |   Fabrizio Biscotti   |   Jim Hare   |   Supradip Baul   |   Craig Roth   |   Bindi Bhullar   |   Neha Gupta   |   Kevin Quinn   |   Chandra Mukhyala   |   Sharat Menon   |   Alys Woodward   |   Laurie Wurster   |   Satyam .   |   Balaji Abbabatulla   |   Chris Pang   |   John Kostoulas
Premium Research Oct 2025
... Procurement leaders struggle to attract and retain top talent amid a shifting economic and talent landscape. This guide helps them build or redesign a compelling procurement-specific employee value proposition to compete for and retain critical talent. Overview Steps Gartner Recommended Reading Gartner ...

Analyst(s):   Fareen Mehrzai
... 2023 Contributor: Mehar Luthra Gartner Digital Markets took the stage in Gurugram, India, to share how software providers can return to growth. The Indian SaaS industry is set to soar towards $26 billion in revenue by 2026. In fact, there is a thriving market of software products and services which are ...
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