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Premium Research Jun 2025
... Heritage applications’ limitations constrain supply chain leaders when making high-impact decisions. However, the advent of analytics and decision-making platforms has offered unprecedented insights and impactful recommendations. This research enables supply chain leaders to explore the latest innov ...

Analyst(s):   Christian Titze   |   Leonard Ammerer
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Premium Research Jun 2025
... While preference for incumbent vendors is the top choice in supply chain software purchases, regional preferences for these vendors vary. Understanding these dynamics is crucial for product leaders to determine their growth strategy for both retaining existing customers and acquiring new accounts. Da ...

Analyst(s):   Manav Jain
Premium Research Aug 2025
... An expected increase in U.S. tariff rates will likely result in slower growth in median wages and job demand over the next five years. CHROs must take action to guard against talent risks in scenarios where tariffs increase. Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Emily Meltzer   |   Swagatam Basu
Premium Research Sep 2025
... Tech providers are missing an opportunity to differentiate their technology innovation services to target different types of tech innovators. Product leaders must use tech innovator personas to set yourself apart from competitors by transforming your service offerings to match the needs of each pers ...

Analyst(s):   Samantha Searle   |   Mordecai .
Research Oct 2025
... Access Insights Already a Gartner client? Over the next five years, growth in AI-optimized cloud IaaS will outpace growth in traditional IaaS by almost 400%. CPOs building cloud infrastructure offerings must deliver AI-optimized IaaS services starting today or fall behind in the cloud and AI infrastru ...

Analyst(s):   Ed Anderson
Research Oct 2025
... Insights Already a Gartner client? CMOs often oversee separate insights teams whose work has limited impact, resulting in commoditization. By uniting market research and advanced analytics teams to integrate insights at nine key campaign checkpoints, CMOs can achieve genuine brand distinction and foster ...

Analyst(s):   Rachel Dooley   |   Sally Witzky
Premium Research Sep 2025
... features inputs from nine Gartner Research Board for Global CIO members regarding their technology organization’s role in accelerating international market entry. It outlines IT’s role in enabling global expansion through scalable infrastructure, readiness in cybersecurity and regulatory compliance, alignment ...

Analyst(s):   Consult the Board Research Team
Research Nov 2025
... End-user spending in CRM will grow through 2029 at a constant currency CAGR of 14.4%, driven in part by generative and agentic AI. Providers in each CRM market should focus on tangible AI outcomes for their investments, including references, ROI examples, and templates, tailored to organization size. Overview ...

Analyst(s):   Kanchi Bindal   |   Julian Poulter   |   Roland Johnson   |   Amarendra .
Premium Research Sep 2025
... Failing to tailor agentic AI solutions to the specific needs of industries such as communications, manufacturing and finance can result in missed market opportunities. Product leaders should strategically customize agentic AI investments, prioritizing use cases addressing the unique requirements in these ...

Analyst(s):   Alizeh Khare   |   Anushree Verma   |   Danielle Casey   |   Aakanksha Bansal   |   Alfredo Ramirez IV   |   Akhil Singh
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