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Research Feb 2019
... Digital commerce payment vendors have evolved beyond their classic definitions into many other areas of the payment value chain. Application leaders can improve decision making and save money by using this document to navigate the payment vendor landscape. Key Challenges Introduction Analysis Identify t ...

Analyst(s):   Dayna Radbill
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Research May 2023
... Access Insights Already a Gartner client? ITOM software market grew 14% in 2022, reaching $44.9 billion. Cost containment, digital transformation and work from “anywhere” fueled growth. ServiceNow, Microsoft, VMware, IBM and BMC are the top five vendors with excess of $2.5 billion in revenue. ServiceNow ...

Analyst(s):   Shailendra Upadhyay   |   Colin Fletcher   |   Varsha Mehta   |   Laurie Wurster
Research Nov 2021
... segmentation within its software Market Share and software Forecasts and associated reports. From the end of 2Q22, new publications will use the revised segmentation. Read this document for further details regarding the impact of these changes. Planned Update to Gartner Market Statistics Coverage Gartner ...

Analyst(s):   Laurie Wurster   |   Amarendra .   |   Daniel O'Connell   |   Yanna Dharmasthira   |   Julian Poulter   |   Fabrizio Biscotti   |   Lisa Unden-Farboud
Research Apr 2023
... Preliminary estimates indicate that the sharp decline seen previously has slowed, but unit sales in 1Q23 remain down year over year. The opening of China’s market improved the supply chain and slowed the decline in demand. But fear of recession pushed consumers to reduce spending on mobile phones. What You Need ...

Analyst(s):   Namrata Banerjee   |   Rishi Padhi   |   Rounak Bhattacharyya   |   Anshul Gupta
Research Sep 2020
... segment has its own unique characteristics. Technology and service providers should leverage growth opportunities by evaluating the rapidly evolving market dynamics and trends. Gartner Insights Abstract ...

Analyst(s):   Kiyomi Yamada   |   Naveen Mishra   |   Robert Preston   |   Christian Canales   |   Amit Goyal
... Expand With Buyer Intent Buyer intent data plays a critical role in postpurchase engagement, even pinpointing signs of churn. Buyer intent data can guide software and SaaS providers to optimal campaign performance and outcomes. Turn to third-party intent data as a key resource to assist with revenue generation ...
Research Jun 2024
... Access Insights Already a Gartner client? ITOM software market grew by 10.0% in 2023, reaching $48.3B. Health and performance analysis contributed 39.7% and value management grew the highest with 15.0% in 2023. ServiceNow, Microsoft, IBM, BMC and Broadcom (with VMware’s acquisition) are the top vendors ...

Analyst(s):   Umang Dwivedi   |   Colin Fletcher   |   Shailendra Upadhyay   |   Nimit Bali
Article April 06 2025
... operations and governance across a wide variety of AI technologies, including both symbolic and machine learning constructs. What is the market for AI services? The AI services market is experiencing rapid growth. Gartner projects that global spending on AI services, excluding infrastructure as a service (IaaS ...
Research Apr 2024
... client? Mobile phone sales have increased 1.0% year over year in 1Q24. This second consecutive quarter of return to modest growth is an indicator of a market stabilizing after nine quarters of decline since 3Q21. What You Need to Know Findings: Top-Line Results Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Divyanshu Singh   |   Namrata Banerjee   |   Anshul Gupta   |   Rounak Bhattacharyya   |   Rishi Padhi
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