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Research Jul 2024
... rose by 3.7% in Q2 2024, continuing the recovery trend. This growth was driven by GenAI-powered smartphones and significant sales promotions in key markets, leading to a 5.8% growth in smartphone sales. What You Need to Know Findings: Top-Line Results Gartner Insights Abstract ...

Analyst(s):   Rishi Padhi   |   Divyanshu Singh   |   Namrata Banerjee   |   Rounak Bhattacharyya   |   Anshul Gupta
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Webinar On-Demand
... Gartner’s updated IT spending forecast for 2025 and beyond. •How GenAI will reshape the software market and create new investment priorities. •Tokenomics and the strategy of hyperscalers. •Which new markets will emerge from GenAI — and what they mean for your planning. Return to this web page to watch ...

Analyst(s):   Will Sommer   |   Kay Arnott   |   Linglan Wang
Research Aug 2025
... interactions best suited for automation, and clearly quantify cost savings, to stand out in an increasingly competitive CX market. Overview Strategic Planning Assumptions Introduction Market Trend Gartner Recommended Reading Note 1: Explanation of Fully Loaded Agent Cost Gartner Insights Abstract ...

Analyst(s):   Megan Fernandez
Research May 2020
... Access Insights Already a Gartner client? The overall analytics and business intelligence software market grew by 10.4% to $24.8 billion in 2019 in current U.S. dollars. Modern BI platforms continue to be the fastest growing segment at 17.9%, followed by data science platforms with a 17.5% growth. Table ...

Analyst(s):   Eric Hunter   |   Kevin Quinn   |   Alys Woodward   |   Neha Gupta   |   Jim Hare
Premium Research Dec 2024
... With 25 interlocked subsegments, the CRM market can be challenging for product managers sizing the market to identify growth opportunities. Product managers can sharpen their total available market and market segment opportunity by identifying market offering convergence. Overview Strategic Planning ...

Analyst(s):   Alexandre Oddos
Premium Research Feb 2026
... Hyperscalers demand larger commitments, yet organizations often miscalculate consumption, leading to shortfalls. This note guides SPVM leaders on strategies to help mitigate or eliminate these contract shortfalls. Insights at a Glance Issue Context Impact Brief More Detail Gartner Recommended Reading ...

Analyst(s):   Domenico Scriva
Premium Research Apr 2026
... Modernizing enterprise architecture is critical to align IT and business strategies. This note guides heads of enterprise architecture to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Peer Community Contributor
Research Apr 2026
... Access Insights Already a Gartner client? Heads of infrastructure and operations should debunk AI myths to guide capacity planning, energy management, and modernization strategies, ensuring data centers meet evolving AI demands. Strategic Planning Assumption Analysis Research Highlights Gartner Recommended ...

Analyst(s):   Henrique Cecci
Research Aug 2023
... Access Insights Already a Gartner client? Mobile phone semiconductor revenue declined by 4.5% in 2022, reaching $139.3 billion. Application-specific revenue grew by 8.1%, while general-purpose revenue declined by 14.4%. Strong ASPs were not enough to compensate for deteriorating demand in 2H22 and the ...

Analyst(s):   Jainendra Singh   |   Roger Sheng   |   Bill Ray   |   Jon Erensen   |   Sridhar Srinivasan   |   Stacey Yin   |   Joseph Unsworth   |   Tushar Gupta   |   Andrew Norwood   |   Kanishka Chauhan
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