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Research Mar 2026
... traditional business‑case logic by behaving like a reinvestment‑dependent capability, with behavior‑driven costs and probabilistic returns. This research guides CFOs to update AI evaluation models to account for AI’s unique life cycle costs and use scenario‑based ROI to allocate spend effectively. Insights ...

Analyst(s):   Paul Quinn   |   Michelle Carlsen
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Premium Research May 2026
... This tool serves as a guide for leaders responsible for AI, helping them shape or refine their AI policies (e.g., ML, GenAI and agentic AI). It supports organizations in developing clear, enforceable policies aligned across technical, legal, and business stakeholders. The tool addresses both technical ...

Analyst(s):   Lauren Kornutick   |   Stuart Strome   |   Mikael Sacco   |   Justin Tung   |   JC Martel, PhD
Research Sep 2019
... senior executives in order to gather the information necessary to create the I&T strategy and to influence the business strategy. 何时使用 Toolkit: A CIO Guide for Strategy Conversations When to Use Downloadable Attachments Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Owen Chen   |   Noah Rosenstein
Research Aug 2024
... bottomed out. Slowing growth in China and rising inflation in many countries continued to impact demand for all device types. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Mergers and Acquisitions Gartner Recommended Reading Gartner Recommended Reading Gartner ...

Analyst(s):   Rounak Bhattacharyya   |   Anshul Gupta   |   Rishi Padhi   |   Namrata Banerjee   |   Mikako Kitagawa
Research Jul 2025
... Access Insights Already a Gartner client? Global VUCA- and tariff-driven price hikes are causing a pause in PC and smartphone purchases, cutting overall device unit growth to 2.1% in 2025. Additionally, enterprises delaying their Windows 11 upgrades to 2026 mean that 2025 business PC unit growth is do ...

Analyst(s):   Ranjit Atwal   |   Rounak Bhattacharyya   |   Namrata Banerjee   |   Rishi Padhi   |   Divyanshu Singh
Research Jun 2025
... Access Insights Already a Gartner client? Rising prices from tariffs will cause some buyers to pause PC and smartphone purchases, even as demand grows for future-proof AI devices. This conflict is slowing 2025 unit growth to 2.1%. Still, Windows 11 upgrades will lift PC growth to 2.4%, and GenAI appli ...

Analyst(s):   Rounak Bhattacharyya   |   Divyanshu Singh   |   Rishi Padhi   |   Ranjit Atwal   |   Namrata Banerjee
Research Sep 2025
... Access Insights Already a Gartner client? Device shipments will rise 2.9% in 2025, led by 4.0% PC growth as China’s delayed business demand, Japan’s higher demand and U.S. brought-forward demand all lift the two-year forecast by 15 million units versus prior 2Q25 estimates. 2026 growth is revised to 2 ...

Analyst(s):   Divyanshu Singh   |   Ranjit Atwal   |   Rounak Bhattacharyya   |   Rishi Padhi   |   Namrata Banerjee
Research Jan 2017
... This guide includes documents that will help you to define a business-aligned IT competency model, create behavioral definitions for each competency, and align the competency model with talent management processes. Overview Steps Before You Start Common Pitfalls and Keys to Success Step 1 of 3: Define ...

Analyst(s):   CIO Research Team
Research Jul 2026
... disinformation campaigns will drive the market to abandon scattered point solutions in favor of comprehensive digital trust and authenticity platforms. Product leaders must establish themselves in the broader disinformation ecosystem now or be shut out of the next stage in the market. Insights at a Glance Strategic ...

Analyst(s):   Bryan Haley   |   Apeksha Kaushik
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