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Premium Research Apr 2024
... The augmented connected workforce is an onramp to a world of personalized immersive experiences. Offering managers can disrupt traditional CX services by prioritizing investments that will first augment customer interactions and then, ultimately, transform customer experience. Overview Strategic Plann ...

Analyst(s):   Tom Coshow   |   Scott Frederick
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Premium Research May 2024
... This 51-slide presentation presents global survey data about staff and talent challenges that tech CEOs faced in 1Q24. Prospective employees are approaching job searches very cautiously, but tech CEOs must improve employee value propositions to better align with job seeker interests. Gartner Research ...

Analyst(s):   Kaustav Dey
Premium Research Jan 2024
... Product-led growth is a critical component of some API management components, such as developer portals and monetization modules. PLG is targeted at developers and also important in helping product leaders understand the features and capabilities of an API gateway. Gartner Research ...

Analyst(s):   Radu Miclaus   |   David Yockelson   |   Vivek Tomar   |   Nicholas Carter
Premium Research Jun 2024
... This session will provide an overview of key HR technology buying trends, which summarizes the main themes for HR technology investments. Product leaders should join this webinar to learn what Gartner client end users are looking for and asking about in terms of features and functionality, and their ...

Analyst(s):   Michelle Shapiro   |   Garrett Astler
Premium Research Feb 2025
... Generative AI has transformed how users interact with products. As conversational user interfaces (CUIs) rapidly gain traction, product managers should adapt product analytics strategies and comply with user privacy regulations to leverage the technology for product improvements and personalization. ...

Analyst(s):   Kevin Quinn   |   Adrian Lee
Premium Research Mar 2024
... This session will focus on cloud-native application protection platforms (CNAPP) and their key components. Product leaders should join to learn what Gartner client end users are looking for and asking about in terms of features and functionality, and their perception of critical capabilities. About t ...

Analyst(s):   Esraa ElTahawy   |   Garrett Astler
Premium Research Dec 2024
... Tech CEOs of top-performing software startups make at least one pivot during the pursuit of PMF. For every company like PayPal and Slack, there are countless companies we’ve never heard of because they did not recognize that survival depended on a pivot or they failed to act on that recognition. Over ...

Analyst(s):   Ayelet Heyman
Premium Research Apr 2025
... The power and utility digital nexus demands new digital capabilities, requiring core IT systems modernization, IT/OT alignment with business outcomes and a focus on resilient services. This collection offers insights to help CIOs make informed decisions across various vertical technology solutions. S ...

Analyst(s):   Lauren Wheatley   |   Lloyd Jones
Premium Research May 2025
... In 2Q25, economic volatility threatens to freeze organizational transformation, hiring and workforce mobility. This article provides insights for CHROs and their teams about the impact of U.S. tariffs on hiring, candidates’ growing passivity, and how AI is impacting jobs and candidate trust. Gartner ...

Analyst(s):   Jamie Kohn   |   Ned Feuer
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