... Access Insights Already a Gartner client? New technologies, trends and expectations continue to shape CRM. Gartner's five-competency model allows technology product management leaders of CRM and other customer-facing application vendors to identify their current and future product capabilities to refl ...
Analyst(s): Julian Poulter
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... Agentic AI, governance, workforce transformation, machine-mediated markets and sovereignty are reshaping how organizations create value. The 2026 Hype Cycles show how leaders can balance innovation, resilience and control in an increasingly connected environment. Overview Strategic Planning Assumptions ...
Analyst(s): Jan-Martin Lowendahl | Mandi Bishop | Andrew White | Yanni Karalis
... forcing food and beverage CSCOs to adapt supply chains, innovate with R&D, streamline portfolios, and collaborate to stay ahead in a fast-evolving market. Insights at a Glance Strategic Planning Assumption Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...
... hinders enterprise AI adoption, as adopting AI without context amplifies inefficiencies.These insights highlights innovations in the process intelligence market that can help organizations adopt AI by redesigning processes and providing operational context to AI agents. Insights at a Glance Innovation Storyline ...
Analyst(s): David Sugden | Adam Briggs | Marc Kerremans | Tushar Srivastava
... Product leaders must reposition their offerings to create distinct tools and workflows for both teams to capitalize on this shift and capture emerging market share. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner Insights Abstract ...
... center hardware integrated systems. AI-ready HCIS configurations are crucial for vendors to benefit from the growth opportunity. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Gartner Insights Abstract ...
... much technology CIOs can actually buy. Product leaders should track purchasing power to assess customer affordability, investment capacity and future market demand. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...
... Access Insights Already a Gartner client? AI-enabled scenario planning combines AI, competitive and market intelligence, advanced analytics and continuous monitoring capabilities to transform scenario planning from a periodic workshop into an always-on strategic sensing and response capability. Overview ...
Analyst(s): Frank Buytendijk | Jeff Cribbs | Josema de la Jara | Ethan Budgar
... adoption. Product leaders who align with these buyers’ needs and can leverage anchor customers can scale more effectively, accelerate adoption, and win market share. Insights at a Glance Issue Impact Implications Notes Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Jonathan Davenport | Arup Roy | Katie Gove | Mounish Rai | Wataru Katsurashima | Adrian O'Connell | Hanna Karki | Naresh Singh