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Premium Research Sep 2026
... ecosystems. At a Glance Overview AI Position Noteworthy Events, Key Initiatives and Activities Top Strengths and Challenges Trending Topics Vendor Market Coverage Gartner Insights Abstract ...

Analyst(s):   Craig Roth   |   Max Goss   |   Robert Thanaraj   |   Aadil Nanji   |   Neil MacDonald   |   Jim Hare   |   Ed Anderson   |   Dan Wilson
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Research Sep 2026
... Access Insights Already a Gartner client? The global services market is forecast to grow steadily, reflecting the criticality of services adoption for future business growth. Despite macroeconomic uncertainty in the near term, long-term growth will be underpinned by sustained demand for AI, cybersecurity ...

Analyst(s):   Brendan Williams   |   Cathy Tornbohm   |   Chrissy Healey   |   Hardeep Singh   |   Grigory Betskov   |   Mohit Khemka   |   Neha Sethi   |   Gaspar Valdivia   |   Robert Brown   |   Fabio Di Capua   |   Matthew Brown   |   Danny Ryan   |   Tom Coshow   |   Katie Gove   |   David Ackerman   |   Scott Frederick   |   Gunjan Gupta   |   Ed Anderson   |   Rene Buest   |   Ben Fieselmann   |   Ted Chamberlin
Premium Research Sep 2026
... marginal improvements, increase implementation time, and drive stakeholder dissatisfaction. Broadening the search to include specialists in adjacent markets or other enterprises improves alignment with functional leaders and delivers better business outcomes. Insights at a Glance Issue Impact More Detail ...

Analyst(s):   Michael Dominy
Research Sep 2026
... Access Insights Already a Gartner client? The CRM market is experiencing rapid change and innovation. These coolest vendor innovations span customer service, marketing, DevOps, and platform innovation, each addressing critical CRM challenges and enabling organizations to deliver more agile, data-driven ...

Analyst(s):   Olive Huang   |   Ilona Hansen   |   Lacy Lei   |   Francesco Vicchi   |   Aditya Sawant   |   Simon Whight
Research Sep 2026
... Access Insights Already a Gartner client? The ECB storage market is experiencing accelerated growth in the SSA segment, driven by higher memory pricing and expanding AI infrastructure deployments. This supports a stronger investment across primary, secondary, and backup storage segments through 2026 ...

Analyst(s):   Andrew H Kim   |   Austin Chapin
Research Sep 2026
... Access Insights Already a Gartner client? The AI services market has a new growth catalyst: experience-based physical AI services. Hyperscaler-dominated digital core services will persist — but as commoditized table stakes — while advantage, margins, and relevance shift to providers that evolve to AI-operated ...

Analyst(s):   Robert Brown   |   Craig Lowery   |   Gunjan Gupta   |   Matthew Brown   |   Scott Frederick   |   Katie Gove
Premium Research Sep 2026
... learning and development continues to accelerate, with the potential to transform how the function operates. Prioritizing the right AI use cases amid market hype is critical for success. L&D leaders can leverage this assessment to successfully identify and prioritize AI investments. Overview How to Use ...

Analyst(s):   Will Brown   |   Jeff Freyermuth
Research Aug 2026
... for software marketplaces. This research provides actionable strategies to streamline solution discovery, build a trust infrastructure and unlock new market opportunities. Insights at a Glance Strategic Planning Assumption Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner ...

Analyst(s):   Tuong Nguyen   |   John Santoro   |   Annette Zimmermann
Premium Research Sep 2026
... Driven by the rise of AI and its impact on security markets, cybersecurity leaders must adapt to a threat landscape increasingly defined by AI-driven attacks. Transforming the SOC through AI is critical to moving from reactive defense to a proactive posture in this new era. Insights at a Glance Strategic ...

Analyst(s):   Carlos De Sola Caraballo   |   Angel Berrios
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