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Research Jul 2018
... help IT leaders and technology and service providers assess levels of risk and maturity, and understand technology trends and opportunities in this market. Analysis What You Need to Know The Hype Cycle The Priority Matrix Off the Hype Cycle On the Rise Microsupercapacitor Batteries Smart Dust Midrange ...

Analyst(s):   Fernando Elizalde
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Research Jun 2026
... as a technology-only platform leads to incomplete preemptive security coverage. Vendors overlooking integrated managed services will struggle with market adoption as pure platform plays continue to struggle with client outcome expectations. Overview Strategic Planning Assumption(s) Analysis The Impact ...

Analyst(s):   Bryan Haley   |   Zane West
Research Jun 2026
... Access Insights Already a Gartner client? Product leaders must govern AI behavior from initial design through live execution. Time to market is a baseline expectation; time to reliability is the true growth catalyst. AI behavioral failures are core product flaws to solve, not security breaches to patch ...

Analyst(s):   Ayelet Heyman   |   Omar Ansari
Premium Research May 2026
... AI in power and utilities will evolve from assisting decisions to autonomously orchestrating and increasingly executing operations unevenly across markets. To remain competitive, product leaders must deliver measurable operational outcomes within regulatory constraints while planning for divergent adoption ...

Analyst(s):   Lloyd Jones   |   Sruthi Nair
Premium Research May 2026
... Gartner analysis reveals AI skills demand in supply chain is growing faster than broader labor market demand, creating a talent gap. CSCOs will struggle to meet demand through hiring alone and should prioritize internal upskilling while better leveraging entry-level talent. Insights at a Glance Issue ...

Analyst(s):   Alec Clott   |   Weicong Zhao   |   Tess Frenzel
Premium Research May 2026
... AI is changing buying behavior and has driven the buying divide to a critical juncture tech providers can no longer ignore. To maximize go-to-market success, high-tech executives now must intentionally seek to engage both sides of the divide. The Big Book shows them how. Contributors Gartner Recommended ...

Analyst(s):   Derry Finkeldey
Research Aug 2026
... Access Insights Already a Gartner client? Technology drives innovation. Economics drives markets. In 2Q26, economic factors are initiating an AI inflection from build out to earn out. While infrastructure investments will continue, the context of those investments is creating opportunities and challenges ...

Analyst(s):   Matthew Brown   |   Raymond Paquet   |   Bill Ray   |   Errol Rasit   |   Adrian Lee   |   Christy Ferguson   |   Eric Goodness   |   Radu Miclaus   |   Chrissy Healey   |   Robert Brown   |   John Lovelock   |   Patrick Connaughton   |   Clifton Gilley   |   Mark McDonald
Research Jun 2026
... Access Insights Already a Gartner client? Current predictions that AI software will kill the advisory consulting market are misplaced. Yet the risk of provider complacency is real and growing. Advisory reinventors are finding differentiation not in building proprietary software products, but instead ...

Analyst(s):   Matthew Brown
Research Jun 2026
... client? Technology and service providers must align GenAI and agentic AI customer service capabilities with industry-specific customer journeys to gain market relevance and drive sales. This research analyzes banking, insurance, and retail, detailing interaction flows and touchpoints unique to each. Overview ...

Analyst(s):   James Ingham   |   Jeff Casey   |   Sandeep Unni   |   Megan Fernandez
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