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Research May 2026
... increased use of AI for customer-facing tools and personalization is driving IT spending among the retail and banking sectors. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Hanna Karki   |   Debbie Buckland   |   Simon Cushing   |   Rishi Sood   |   Jonathan Davenport   |   Marlena Brown   |   Jeff Casey   |   Pankaj Verma   |   Scot Kim   |   Nicole Foust   |   Gregor Petri   |   James Ingham   |   Jonathan Rivera   |   Peter Kjeldsen   |   Inna Agamirzian   |   Shivani Palepu   |   Sruthi Nair
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Research Jul 2026
... Insights Already a Gartner client? Poor product vision execution is the single biggest performance drag on the majority of AI products that fail in their markets. Operationalizing the vision turns ideas into compelling products that drive stakeholder alignment, better user outcomes, and sustained competitive ...

Analyst(s):   Chris Meering   |   Jim Hare
Research May 2026
... solutions, instead relying on advanced AI tools and a tech-savvy workforce across IT and the business to aggressively build custom technology and drive market disruption. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peter Skyttegaard   |   Tomas Nielsen   |   Remi Gulzar   |   Brandon Germer   |   Jamie Heyes
Research Jul 2026
... Access Insights Already a Gartner client? Persistent market disruption continues to impact enterprises globally. PMO leaders are not immune to the volatility. To support efficiency goals, PMO leaders can facilitate execution of enterprise cost savings by embedding scrutiny and cost-conscious governance ...

Analyst(s):   Lars Mieritz   |   Zahid Kisa   |   Woojin Choi
Research Jun 2026
... go beyond incremental improvements and transform the customer experience to create differentiation in an environment where Amazon continues to take market share from them. Insights at a Glance Strategic Planning Assumption Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading ...

Analyst(s):   Chap Achen
Research Aug 2026
... Insights Already a Gartner client? Candidates today are highly selective about which jobs they accept, even when there are fewer opportunities in the market. To attract quality hires, CHROs can leverage insights sourced from candidates’ surveys to better differentiate, personalize, and communicate their ...

Analyst(s):   Caroline Ogawa
Research Aug 2026
... insights are uniquely positioned to drive growth. Championing organizationwide access to actionable insights fosters C-suite alignment, accelerates go-to-market execution, and positions marketing as the engine of enterprise value. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Nina Maj Fjordvald
Premium Research Jun 2026
... NaaS-driven SD-WANaaS offering to address inferencing and agentic communications requirements and remain differentiated in a crowded, price-pressured market. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Naresh Singh
Premium Research Jul 2026
... Toolkit: RFP for Selecting an AI Governance Platform is designed to help organizations evaluate and select the most suitable vendor in the emerging market. Leaders responsible for AI should use this template as a starting point to map out their objectives and requirements for selecting an AI governance ...

Analyst(s):   Priya Sundararaman   |   Kurt Schlegel   |   Claire Song
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