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Premium Research Jul 2025
... China are looking for key considerations from IT to support business geographic expansion. We have created this note along with presentation files to guide CIOs in exploring this. Overview Gartner Research ...

Analyst(s):   Owen Chen   |   Leo Li   |   Bin Li   |   Deacon D.K Wan
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Research Dec 2024
... growing overall while slowing due to macroeconomic trends. A significant divergence appears between business and consumer spending growth, reflecting market sentiment and business cycle deviations. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended ...

Analyst(s):   Uko Tian   |   Linglan Wang
Research January 28 2026
... centers through specific use cases. This Use-Case Prism plots these use cases against value and feasibility axes, facilitating strategic discussions and guiding investment decisions. This Prism features 13 prominent GenAI use cases for government contact centers. CIOs overseeing a government call or contact ...
Premium Research Jul 2024
... The worldwide enterprise IT spending across all industry markets will increase by 9.2% in 2024 to $4.1 trillion in constant U.S. dollars, with an expected constant currency five-year CAGR of 9.2% through 2028. Table of Contents List of Tables Overview Gartner Research ...

Analyst(s):   Alexander Hoeppe   |   Deborah Neitz Daily   |   Simon Cushing   |   Jonathan Rivera   |   James Ingham   |   Marlena Brown   |   Shivani Palepu   |   Sohard Aggarwal   |   Peter Kjeldsen   |   Inna Agamirzian   |   Pankaj Verma   |   Debbie Buckland   |   Rika Narisawa   |   George Sellner   |   Marc Halpern   |   Gregor Petri   |   Sandeep Unni   |   Jeff Casey   |   Nicole Foust   |   Daniel Snyder
Premium Research Sep 2024
... Industry-leading CSPs are forming a venture, led by Ericsson, seeking to accelerate growth in the network API market. CSP CIOs must understand the potential benefits from this initiative and be prepared for any challenges that may surface. More Detail Gartner Research ...

Analyst(s):   Mounish Rai   |   Ajit Patankar   |   Gaspar Valdivia   |   Susan Welsh de Grimaldo
Research Sep 2024
... x86 dominance. Windows on Arm-based AI consumer laptops’ share is expected to reach 39%, while x86 is forecast to hold 67% of the AI business laptop market in 2028. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended Reading Note 1: Gartner’s Definition ...

Analyst(s):   Ranjit Atwal   |   Mikako Kitagawa
Research Oct 2023
... foreseeable future. While total IT spending continues to grow, the growth rate is estimated to decline to 3% in 2023. Different buyer types and technology markets are diverging considerably, reflecting differences in sentiment and business cycle stages. Overview Forecast Data Summary Forecast Model Summary Influencing ...

Analyst(s):   Linglan Wang   |   Uko Tian
Research Jan 2026
... physical, virtual, and cloud-hosted endpoints. Midsize enterprise I&O leaders can use this research to understand the endpoint management market for MSEs. Market Differentiators Considerations for Technology and Service Selection Notable Vendors Gartner Insights Abstract ...

Analyst(s):   Tom Cipolla   |   Sunil Kumar   |   Todd Larivee   |   Lina Al Dana   |   Robin Milton-Schonemann
Premium Research Mar 2024
... The worldwide enterprise IT spending across all industry markets will increase by 8.6% in 2024 to $3.8 trillion in constant U.S. dollars, with an expected constant currency five-year CAGR of 9.0% through 2028. Table of Contents List of Tables Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Nicole Foust   |   Rika Narisawa   |   Rajesh Narayan   |   Peter Kjeldsen   |   Sandeep Unni   |   Simon Cushing   |   Alexander Hoeppe   |   Debbie Buckland   |   James Ingham   |   Daniel Snyder   |   Jeff Casey   |   Pankaj Verma   |   Roger Benn   |   Jonathan Rivera   |   Shivani Palepu   |   Marc Halpern   |   Marlena Brown   |   Inna Agamirzian   |   Gregor Petri   |   George Sellner   |   Sohard Aggarwal
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