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Research Dec 2021
... Effective 2Q22, Gartner will revise its devices segmentation for Market Share, Forecasts and associated reports. From 2Q22, publications will use the revised segmentation. Read this document for details of these changes. Planned Update to Gartner Market Statistics Coverage Gartner Insights Abstract ...

Analyst(s):   Ranjit Atwal   |   Mikako Kitagawa   |   Anshul Gupta
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Research Nov 2020
... Effective April 2021, Gartner will revise the AIM software segmentation in the “Market Share: All Software Markets, Worldwide 2020” and “Forecast: Enterprise Infrastructure Software, Worldwide” reports. Technology and service providers should read this document for further details. Gartner Insights Abstract ...

Analyst(s):   Fabrizio Biscotti   |   Vanitha Dsilva   |   Bindi Bhullar
Research Aug 2020
... Access Insights Already a Gartner client? Custom software development services is a $70 billion market that has been growing at 5% per year. This research identifies the service providers in this fragmented market and analyzes how some are able to grow at over 20% per year. Overview Analysis Product or Portfolio ...

Analyst(s):   Gunjan Gupta   |   Allan Wilkins   |   Neil Barton
Webinar On-Demand
... behavioral resistance through role‑tailored literacy, shift customers from defensive hesitation to bold market‑making initiatives, and successfully monetize AI capabilities in a crowded, skeptical market. Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions ...

Analyst(s):   Errol Rasit
Premium Research Mar 2023
... ABI is a mature, yet dynamic market with many opportunities for technology and service providers to differentiate the solutions that they offer. This presentation outlines what is happening in the ABI market and what these providers need to do to continue to succeed in the future. Gartner Insights Abstract ...

Analyst(s):   Radu Miclaus   |   Kevin Quinn   |   Jim Hare
Premium Research Feb 2025
... As the IoT market evolves, the opportunity in IoT services and software continues to grow at over 20%. Technology and service providers should use both of Gartner’s IoT forecasts to evaluate the best short- and long-term market segments to maximize success. Analysis Research Highlights Gartner Recommended ...

Analyst(s):   Chad Eschinger   |   Kay Arnott   |   Peter Middleton
Premium Research Feb 2026
... ServiceNow has acquired Moveworks, a competitor in the AI applications for ITSM market. Heads of I&O must assess integration risks, roadmap alignment, and renewal strategies — especially where Moveworks is deployed on non-ServiceNow platforms. Insights at a Glance Issue Context Impact Brief Implications ...

Analyst(s):   Siddharth Shetty   |   Chris Matchett
Premium Research Feb 2026
... demand for rack-scale systems that maximize tokens per watt per dollar — or risk falling behind in the rapidly expanding $0.8 trillion AI infrastructure market. Insights at a Glance Issue Context Impact Brief Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Hayden Lechner   |   Naresh Singh
Research Apr 2026
... SOC integration will lead to network outages and blind spots. Product leaders selling mere automation instead of self-defending operations will face market headwinds as enterprises demand integrated security to trust autonomous environments. Overview Analysis Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Jonathan Forest   |   Marissa Schmidt
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