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Research Nov 2025
... Access Insights Already a Gartner client? Customer success management platforms use a data- and AI-driven approach to guide customers toward value and monitor their health. Use this research to compare provider capabilities for small to large deployments as well as integrated customer success and service ...

Analyst(s):   Michael Maziarka   |   Maria Marino   |   Jennifer MacIntosh   |   Daniel Hawkyard   |   John Quaglietta
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Premium Research Jan 2025
... providers graphical growth comparisons for YTD 3Q24 versus YTD 3Q23. The market continued to show strong demand in 3Q24, with infrastructure and operations providers leading growth at 22%, significantly above the 13.1% software market average. Gartner Insights Abstract ...

Analyst(s):   Mudit Sharma   |   Harshita Chibber   |   Kanchi Bindal   |   Nimit Bali   |   Umang Dwivedi   |   Akshita Joshi
Research Jun 2025
... Access Insights Already a Gartner client? In 2Q25, business sentiment remains subdued as ongoing complexity and uncertainty prompt many organizations to pause or delay new investments. As a result, Gartner is moderating its infrastructure software spending forecast growth to 9.6% for 2025, down from 1 ...

Analyst(s):   Colin Fletcher   |   Brandon Medford   |   Shailendra Upadhyay   |   Arunasree Cheparthi   |   Varsha Mehta   |   Robin Schumacher   |   Sharat Menon   |   Arthur Villa   |   Amarendra .   |   Christian Canales   |   Kelli Smith   |   Nicholas Carter   |   Lisa Unden-Farboud   |   Saikat Ray
Research Sep 2025
... Access Insights Already a Gartner client? Infrastructure software spend is set to grow at an 11.2% CAGR in constant currency through 2029, driven by AI, data modernization, and cloud migration. Despite cautious near-term sentiment, budgets hold for mission-critical, productivity-accretive solutions; d ...

Analyst(s):   Amarendra .   |   Nicholas Carter   |   Christian Canales   |   Robin Schumacher   |   Lisa Unden-Farboud   |   Sharat Menon   |   Colin Fletcher   |   Arthur Villa   |   Saikat Ray   |   Shailendra Upadhyay   |   Brandon Medford   |   Varsha Mehta   |   Arunasree Cheparthi   |   Kelli Smith
Research Apr 2026
... Access Insights Already a Gartner client? While the Magic Quadrant shows market position, Critical Capabilities evaluates product functionality in detail. Higher education CIOs can use this research to assess SaaS SIS offerings based on key capabilities for differentiating use cases to empower administrative ...

Analyst(s):   Grace Farrell   |   Robert Yanckello
Research Nov 2025
... agreement to serve as the stalking horse bidder for acquiring Anthology’s SIS and ERP business. We help CIOs assess the impact of this announcement on the market and on Ellucian’s technology offerings. Key Background Considerations for Technology and Service Selection Gartner Recommended Reading Gartner Research ...

Analyst(s):   Grace Farrell   |   Robert Yanckello
Research Dec 2025
... Business Suite as the commercial vehicle for its cloud ERP offerings. This change represents a significant shift in SAP’s pricing, packaging, and go-to-market strategy. IT sourcing leaders need to understand how these changes will impact cloud ERP negotiations and renewals. Overview Strategic Planning Assumption ...

Analyst(s):   Jan Cook
eBook January 28 2026
... developing emerging technologies should use this Emerging Tech Benchmark to: Optimize investments priorities Improve decision-making processes Update go-to-market strategy ...
Premium Research Dec 2025
... transformation. At a Glance Overview AI Position Noteworthy Events, Key Initiatives and Activities Top Strengths and Challenges Trending Topics Vendor Market Coverage Gartner Insights Abstract ...

Analyst(s):   Allan Wilkins
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