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Premium Research Apr 2022
... Average revenue growth of 17.4% YoY in 4Q21 and employee headcount growth of 4.4% QoQ signals a continued strong demand in 2022. In the attached slides, 37 companies are compared on 17 publicly reported business metrics, providing TSPs insight on growth, profitability, talent, revenue mix and sales. ...

Analyst(s):   Sandra Notardonato   |   Hardeep Singh   |   Chrissy Healey   |   Monika Agarwalla   |   Neha Sethi   |   Subhransu Sahoo
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Research Dec 2021
... QoQ employee headcount growth of 5.2% in 3Q21 means providers expect robust demand for IT services in the short to medium term. In the attached slides, 37 companies are compared on 17 publicly reported business metrics, providing TSPs insight on growth, profitability, talent, revenue mix and sales. G ...

Analyst(s):   Monika Agarwalla   |   Hardeep Singh   |   Sandra Notardonato   |   Subhransu Sahoo   |   Neha Sethi   |   Chrissy Healey
Research Dec 2020
... Access Insights Already a Gartner client? Product managers should review Gartner’s 4Q20 forecast to identify growth areas in CSP-OT. Total worldwide spend on CSP-OT will grow 0.5% to $189 billion in 2020. Investment in 5G network infrastructure will increase to $9.3 billion in 2020, which represents 1 ...

Analyst(s):   Jouni Forsman   |   Amresh Nandan   |   Sylvain Fabre   |   Peter Liu   |   Kosei Takiishi   |   Michael Porowski
Research Sep 2020
... Access Insights Already a Gartner client? Product managers should review Gartner’s 3Q20 forecast to identify growth areas in CSP-OT. Total worldwide spend on CSP-OT will grow 0.5% to $189 billion in 2020. Investment in 5G network infrastructure will increase to $9.3 billion in 2020, which represents 1 ...

Analyst(s):   Jouni Forsman   |   Peter Liu   |   Michael Porowski   |   Amresh Nandan   |   Kosei Takiishi   |   Sylvain Fabre
Research Jul 2021
... We tracked 17 business metrics of 37 technology and service providers, using calendar 1Q21 information reported in vendors’ public financials. The aggregated data revealed an increase of 170 basis points in attrition rate, while operating margins declined by 200 basis points on a QoQ basis. Gartner I ...

Analyst(s):   Neha Sethi   |   Chrissy Healey   |   Hardeep Singh   |   Dean Blackmore   |   Sandra Notardonato   |   Subhransu Sahoo
Research Oct 2020
... Access Insights Already a Gartner client? IT spending by small and midsize business will decline in 2020, but will show the recovery in 2021. The tighter spending will be caused by the economic uncertainties triggered by the COVID-19 pandemic. Software segment will have the least impact from the downt ...

Analyst(s):   Neha Gupta   |   Stephanie Baghdassarian   |   Kiyomi Yamada   |   Colleen Graham   |   Vanitha Dsilva   |   Mikako Kitagawa
Research Sep 2020
... Access Insights Already a Gartner client? Small and midsize business IT spending will decrease by 7.9% in 2020 compared to a year ago in constant dollars. The forecast remains in-line with our May 2020 iteration of an 8.9% decline in 2020. Spending will modestly improve in 2021 with faster recovery in ...

Analyst(s):   Stephanie Baghdassarian   |   Mikako Kitagawa   |   Vanitha Dsilva   |   Neha Gupta   |   Kiyomi Yamada   |   Colleen Graham
Research Jul 2020
... Access Insights Already a Gartner client? Worldwide, public cloud services will grow by 6.3% in 2020 (8.2% in constant currency). New cloud deployments will see varying levels of short-term delay due to economic uncertainty. Normal adoption patterns will resume by the end of 2020, buoyed by existing c ...

Analyst(s):   Fabrizio Biscotti   |   Terilyn Palanca   |   Bindi Bhullar   |   Neha Gupta   |   Vanitha Dsilva   |   Colleen Graham
Research Nov 2021
... The 2020 and 2021 year-to-date growth comparison indicates strong demand and growth opportunities for software providers. The attached PowerPoint presentation provides graphical representations of 2020 versus YTD 2021 growth comparisons for 80 publicly listed software providers. Gartner Insights Abst ...

Analyst(s):   Rahul Yadav   |   Supradip Baul   |   Shailendra Upadhyay   |   Chandini Bakshi   |   Varsha Mehta   |   Neha Gupta
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