... decision making as part of their application management strategy. Overview Introduction Analysis Gartner Recommended Reading Note 1: What Is a Content Services Application (CSA)? Gartner Research ...
Analyst(s): Tim Nelms | Marko Sillanpaa | Jed Cawthorne | Rachel O'Farrell
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... research to find unique value made possible from combining a robust customer data strategy with AI agents that enhance the marketing, sales and customer service functions. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading Note 1: Reference — Table Stakes Benefits of a CRM Offering ...
... operations strategy requires a cost-effective balance between hardware, software, employee support, cybersecurity and digital employee experience. End-user services leaders can use this strategic roadmap to better enable employees and streamline their operations. Overview Strategic Planning Assumptions Introduction ...
Analyst(s): Todd Larivee | Steve Goldberg | Tom Cipolla | Sunil Kumar
... of this transaction on the market and on Capgemini’s finance processes and technology offerings. Key Background Considerations for Technology and Service Selection Gartner Recommended Reading Gartner Research ...
... use of the nonpermanent workforce. This Market Guide contains market capabilities via gig economy platforms, vendor management systems and managed service providers to help CHROs create space for strategy, innovation and growth. Overview Market Definition Market Description Market Direction Market Analysis ...
... The race for AI leadership among technology and service providers is fueling innovation that could upend the global balance of power, create new industries and reshape daily life. To stay relevant — and avert competitive disruption — CIOs and AI leaders can’t afford to miss what’s next. Instead, they ...
Analyst(s): Kevin Knox | Frank Ridder | Monica Basso | Bill Ray | Errol Rasit | Carl Manion
... Gartner First Takes Fresh insights on emerging trends A U.S. government shutdown and suspension of federally funded nonessential services will impact talent priorities across industries. Private sector CHROs and federal CHCOs can leverage this research to understand the impact of the shutdown on their ...
Analyst(s): Caroline Walsh | Peter Aykens | Trisha Rai