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Premium Research Aug 2025
... has emerged from a comprehensive multiyear transformation that merged NTT Ltd. and NTT DATA into a globally focused provider of transformational IT services and digital business solutions. CIOs must assess the impact of this change on their organizations. At a Glance Overview AI Position Noteworthy Events ...

Analyst(s):   Mike Dorosh
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Premium Research Aug 2025
... Microsoft’s products and services continue to impact CIO strategies across the technology stack, driven primarily by AI. These extensive and diverse offerings are becoming increasingly intertwined. CIOs need to understand the key trends and take appropriate actions to maximize their investments. At a ...

Analyst(s):   Jason Wong   |   Thomas Murphy   |   Dan Wilson   |   Kyle Davis   |   Aadil Nanji   |   Robert Thanaraj   |   Adam Preset   |   Ed Anderson   |   Jim Hare   |   Craig Roth   |   Sandeep Unni   |   Nader Henein   |   Robert Anderson
... messaging that solves hurdles from the very first time a lead comes across your product or service to their final questions about purchasing. When in doubt, focus on the primary reasons buyers consider a product or service provider as they are first searching. Step 3. Nurture high-quality leads Once you’ve ...
Blog Post October 31 2025
... rapid growth enabled by “Hybrid AI” that integrates three forms of intelligence: Public AI (broad intelligence from the cloud), Enterprise AI (secure shared insights within the business) and Personal AI (devices deeply knowing the user, while respecting privacy). During our time on campus, the Lenovo team ...
Research Oct 2021
... QoQ and YoY performance comparisons show continued demand and strong growth opportunities for technology and service providers. In the attached slides, 37 companies are compared on 17 publicly reported business metrics, providing TSPs insight on growth, profitability, talent, revenue mix and sales. ...

Analyst(s):   Sandra Notardonato   |   Monika Agarwalla   |   Subhransu Sahoo   |   Neha Sethi   |   Chrissy Healey   |   Hardeep Singh   |   Dean Blackmore
Webinar On-Demand
... Many organizations recognize the importance of effectively communicating IT performance. Yet, few IT organizations know how to effectively share and report their performance to influence senior executives, both internally and externally. In fact, the issue is not limited to IT. Leaders across the enterprise ...

Analyst(s):   Bruce Robertson
Research Apr 2021
... Collectively, 38 IT services providers reported a YoY increase in operating margin of 200 basis points, driven by lockdown-imposed reduction in SGA and a higher utilization rate. Gartner tracked 16 business metrics of 38 vendors using calendar 4Q20 information reported in vendor public financials. Gartner ...

Analyst(s):   Kunal Madaan   |   Dean Blackmore   |   Chrissy Healey   |   Sandra Notardonato   |   Neha Sethi   |   Hardeep Singh   |   Subhransu Sahoo
... for finding software and services. With 70+ localized sites, Gartner Digital Markets helps you reach in-market buyers in your target countries to grow your global customer base. 5. Have a solid localization strategy Localization is the process of adapting a product or service to meet the needs of a specific ...
Research Apr 2023
... Access Insights Already a Gartner client? Technology and service providers must incorporate emerging technologies within their solution offerings to optimize opportunities coming from organizations that need to secure new environments, protect expanding attack surfaces and create better efficiencies ...

Analyst(s):   Matt Milone   |   Rustam Malik   |   Travis Lee   |   Elizabeth Kim   |   Mark Wah   |   Dave Messett   |   Nat Smith
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