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Announcement October 19 2026
... Gartner Says AI Risk is Rising Faster Than AI Value ORLANDO, Fla., October 19, 2026 Analysts Share Three Tactics CIOs Can Use to Deliberately Manage AI Value and Risk During Gartner IT Symposium/Xpo 2026 Despite the rapid risks introduced by AI, CIOs remain well-positioned to effectively manage AI governance ...
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Premium Research May 2024
... materiality assessments of 207 companies to identify the environmental, social and governance issues most important to businesses. Technology and service providers should download these presentation slides to gain insight into industry-specific sustainability issues. Gartner Research ...

Analyst(s):   Bettina Tratz-Ryan   |   Lillian Oyen-Ustad   |   Shanna Grafeld
Premium Research Aug 2024
... End users significantly influence the success of tech renewals and upsells. Product leaders at technology and service providers must understand the impact of user influence personalities — including drivers, doubters, lobbyists — to convert them into advocates for growth. Gartner Research ...

Analyst(s):   Craig Roth   |   Tech Buying Behavior Research Team
Research Mar 2024
... vendor management leaders can use this tool when evaluating and selecting prospective systems integrators for enterprise application implementation services. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Shubham Rathore   |   Danny Kreidy
Premium Research May 2024
... Generative AI (GenAI) is transforming technology experiences and impacting the enterprise communications life cycle. Communications service providers (CSPs) can leverage this report to grasp adoption trends, use cases, barriers and recommendations for enhancing customer experience through GenAI. Gartner ...

Analyst(s):   Kameron Chao   |   Ajit Patankar
Premium Research Aug 2024
... technological forces are impacting the commercial banking industry. This downloadable presentation provides insights into 17 driving forces that financial services leaders need to assess for their organizations’ success. Gartner Research ...

Analyst(s):   Sophia Palmstedt   |   Derek Frost   |   Mary Yan
Research Dec 2024
... Research Already a Gartner client? This document serves as a guide to defining the 21 industry sectors used in the Gartner IT Key Metrics Data self-service comparison tools and all related research. Overview Analysis Notes Gartner Research ...

Analyst(s):   Jamie Guevara   |   Eric Stegman   |   Aditi Sharma   |   Shaivya Kaushal
Premium Research Jan 2025
... Gartner’s industry markets for tech providers initiative helps technology and service providers determine global IT spending evolution and analyze how competitors go to market in specialist verticalized IT segments. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Nicole Foust   |   Lillian Oyen-Ustad   |   James Ingham   |   Veronica Walk   |   Sandeep Unni   |   Daniel Snyder   |   Debbie Buckland   |   Deborah Neitz Daily   |   Inna Agamirzian
Premium Research Feb 2025
... Communications service provider CIOs face challenges delivering measurable stakeholder value and expected business outcomes from technology initiatives. CIOs can use the insights from business and technology leaders in this presentation to inform and shape their digital strategy. Gartner Research ...

Analyst(s):   Amol Nerlekar
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