... IT organizations must increase their support capacity, while improving service quality and speed, by automating high-volume incident management activities. This research helps IT operations specialists to identify where to introduce automation into the incident management practice. Gartner Research ...
Analyst(s): Tyler Cheney | Steve White
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... employee needs. This masterclass equips HR professionals with an understanding of agile methodologies to adapt strategic plans and deliver value-added HR services efficiently. Gartner Research ...
... AI has the potential to revolutionize federal operations by enhancing efficiency, security and public service delivery. With federal agencies increasingly adopting AI, understanding its strategic implementation is crucial. According to Gartner, AI adoption in government is projected to grow from 58% ...
Analyst(s): George Sellner | Michael McFerron | Celestine Pressley
... software, external IT services and telecommunications.
Wages growth and increased competition for skills in the market is driving increased costs for insurers – and opportunity for IT services providers. The highest growth category for IT spending in 2017 will again be IT services, which is expected to ...
... invitation-only Gartner HR virtual briefing to hear how CHROs are preparing their organizations to achieve new strategic objectives. A Gartner expert will share insight into three fundamental resets CHROs must deliver to build a workforce ready for the future. They will be joined by a current CHRO to discuss ...
... data and analytics for innovation, internal data management and knowledge management. Join this complimentary Gartner R&D webinar as Gartner experts share how to help your organization implement digital infrastructure with agility to win the competitive race for marketplace advantage. You will walk away ...
... Hung LeHong and Arun Chandrasekaran cover the business outcomes, technology outcomes and behavioral outcomes of AI. We’ll be expanding on the insights shared and questions asked in this earlier webinar. Come armed with your own questions to pose to the panel and walk away ready to kick-start your AI roadmap ...
Analyst(s): Mary Mesaglio | Hung LeHong | Arun Chandrasekaran
... research highlights three key legacy modernization trends that product leaders can use for directional guidance on designing their technology product and service offerings. Gartner Research ...
... Industry cloud platforms are highly valued by respondents to Gartner’s Cloud End-User Behavior Survey. Technology service providers addressing this opportunity in insurance are encouraged to use this research to gauge how insurance organizations are approaching industry cloud platforms. Gartner Research ...