... Research Already a Gartner client? This document serves as a guide to defining the 21 industry sectors used in the Gartner IT Key Metrics Data self-service comparison tools and all related research. Overview Analysis Notes Gartner Research ...
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... Gartner’s industry markets for tech providers initiative helps technology and service providers determine global IT spending evolution and analyze how competitors go to market in specialist verticalized IT segments. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...
Analyst(s): Nicole Foust | Lillian Oyen-Ustad | James Ingham | Veronica Walk | Sandeep Unni | Daniel Snyder | Debbie Buckland | Deborah Neitz Daily | Inna Agamirzian
... End users significantly influence the success of tech renewals and upsells. Product leaders at technology and service providers must understand the impact of user influence personalities — including drivers, doubters, lobbyists — to convert them into advocates for growth. Gartner Research ...
Analyst(s): Craig Roth | Tech Buying Behavior Research Team
... Communications service provider CIOs face challenges delivering measurable stakeholder value and expected business outcomes from technology initiatives. CIOs can use the insights from business and technology leaders in this presentation to inform and shape their digital strategy. Gartner Research ...
... technological forces are impacting the commercial banking industry. This downloadable presentation provides insights into 17 driving forces that financial services leaders need to assess for their organizations’ success. Gartner Research ...
Analyst(s): Sophia Palmstedt | Derek Frost | Mary Yan
... Generative AI (GenAI) is transforming technology experiences and impacting the enterprise communications life cycle. Communications service providers (CSPs) can leverage this report to grasp adoption trends, use cases, barriers and recommendations for enhancing customer experience through GenAI. Gartner ...
... vendor management leaders can use this tool when evaluating and selecting prospective systems integrators for enterprise application implementation services. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...
... employee needs. This masterclass equips HR professionals with an understanding of agile methodologies to adapt strategic plans and deliver value-added HR services efficiently. Gartner Research ...
... IT organizations must increase their support capacity, while improving service quality and speed, by automating high-volume incident management activities. This research helps IT operations specialists to identify where to introduce automation into the incident management practice. Gartner Research ...