... cloud storage platforms are increasingly used to leverage cloud agility and elasticity. These solutions empower I&O leaders to update storage and data services across on-premises, edge and public cloud environments, providing mobility, resiliency and operational efficiency. Gartner Research ...
Analyst(s): Julia Palmer
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... reinvented. Nonbanks are taking advantage of this reinvention to position their capabilities around global trade finance and supply chain. Financial services leaders can use this analysis to understand future trends and prioritize global trade digitalization. Gartner Research ...
... Business-led buying and self-service procurement are in demand from technically proficient IT stakeholders, who nevertheless need help with sourcing processes. IT sourcing and procurement leaders can meet this need by building an IT sourcing advisory desk. Gartner Research ...
Analyst(s): IT Sourcing Procurement and Vendor Management Research Team
... outcomes when sourcing ServiceNow. This presentation deck provides clear advice on determining business goals, identifying required components and services, and delivering business change. Gartner Research ...
Analyst(s): Mark Ray | Akimasa Nakao | Biswajit Maity | Siddharth Shetty | Christopher Dixon | Thomas Murphy | Jan Cook | Lance Pate | Andrew Miljanovski
... experiences with chatbots and voice bots, even when they get an accurate answer. These five principles of good conversation design can help customer service and support leaders transform customers’ bad bot experiences into better ones. Gartner Research ...
... starts with the procurement process and ensuring the healthcare delivery organization selects the optimal solution. CIOs can draw on Alberta Health Services’ processes to inform their own EHR procurement approach. Gartner Research ...
... software architecture often challenges alignment between software engineering and data teams. We'll explore the distinction between transactional data in services and nontransactional data in data lakes/fabrics, aiming for seamless integration and better collaboration Gartner Recommended Reading Gartner Research ...
... The 2025 Gartner CIO and Technology Executive Survey provides valuable insights into communication service providers’ top technology spending trends and digital investment priorities. CSP CIOs can use this presentation to inform or validate their executive leadership’s key priorities. Gartner Research ...
... Gartner’s Hype Cycle for Digital Government Services focuses on technologies that enable mission outcomes. Product leaders can use the downloadable presentation to identify emerging technologies and innovation profiles aligned with their go-to-market strategy, messaging and positioning. Gartner Research ...