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Premium Research Jan 2025
... Governments are modernizing applications, leveraging data insights and evaluating emerging technologies to optimize operations and citizen services and deliver mission-focused outcomes. CIOs’ strategies must anticipate risks in execution and prioritize modernization and innovation investments. Scope ...

Analyst(s):   Todd Kimbriel
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Premium Research Aug 2024
... Organizations are implementing new or replacing existing TMS solutions to increase automation, improve service levels, optimize costs and increase visibility. Supply chain technology leaders can use this toolkit when drafting an RFP to solicit bids from transportation management system vendors. When ...

Analyst(s):   Brock Johns   |   Carly West   |   Oscar Sanchez Duran
Premium Research Oct 2024
... research helps supply chain technology leaders considering MercuryGate assess the acquisition’s impact. Key Background Considerations for Technology and Service Selection Gartner Recommended Reading Gartner Research ...

Analyst(s):   Brock Johns
Premium Research Apr 2025
... anchored by POS is a critical component of retailers’ digital transformation strategy in physical stores. Product leaders developing technology and services for POS can use this research to identify crucial capabilities driving retailer requirements. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Max Panther Hammond
Premium Research Feb 2025
... ineffective metrics and value streams. This one-minute video explains how CIOs can address this challenge by developing metrics and KPIs that focus on IT services’ performance and capabilities. Gartner Recommended Reading Gartner Research ...

Analyst(s):   James Anderson
Premium Research Apr 2025
... The 2025 technology general manager leadership vision requires injecting AI into products, services, revenues, business models and differentiation. Making these changes in the context of economic, market and technological challenges is the crux of the leadership challenge. Overview Recommended Actions ...

Analyst(s):   Matthew Brown   |   Mark McDonald   |   Tarun Rohilla
Premium Research Feb 2025
... GenAI has allowed investment services CIOs to automate much, but not without concerns over accuracy. Learn how Soochow developed a multiagent AI workflow to address these issues and automate the investment advisory process from information retrieval to presentations delivered by AI avatars. Gartner Research ...

Analyst(s):   Ali Merji   |   Uri Lerner
Premium Research Jan 2025
... Logistics leaders are under tremendous pressure to reduce costs while maintaining or improving service and performance. Logistics leaders should use this research to explore cost optimization opportunities that bring greater business value than pure cost reductions alone. Overview Introduction Analysis ...

Analyst(s):   Sergio Coelho
Research Jun 2020
... CIOs should work with security and risk managers to create and follow a comprehensive and continuous approach for the controlled use of software as a service. Otherwise, they could fail to meet their business goals, and incur unnecessary losses or incidents. Gartner Insights Abstract ...

Analyst(s):   Jay Heiser
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