... The augmented connected workforce is an onramp to a world of personalized immersive experiences. Offering managers can disrupt traditional CX services by prioritizing investments that will first augment customer interactions and then, ultimately, transform customer experience. Overview Strategic Planning ...
Analyst(s): Tom Coshow | Scott Frederick
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... shape their vertical strategies for 2024 and beyond, helping them identify industry-specific disruptions and opportunities to develop product and service roadmaps and marketing content. Overview Recommended Actions Gartner Recommended Reading Gartner Research ...
Analyst(s): Hanna Karki | Mike Jones | Sruthi Nair | Gregor Petri | ck Andrade | Christopher Regan | James Ingham | Agustín Rubini
... All organizations are facing advanced threats with their cloud and networks. As key players in network security, CIOs of communications service providers need to understand the challenges facing the industry and learn which solutions to adopt in order to modernize their approach. Overview Analysis Gartner ...
Analyst(s): Mauricio Aguilar | Richard Bartley | John Watts | Jon Dressel
... unified data and analytics platform that will impact both current and future client deployments on the Azure public cloud infrastructure and platform services. This research provides data and analytics technical professionals with clarity on the Microsoft Fabric offering. More Detail Gartner Recommended ...
Analyst(s): Robert Thanaraj | Zain Khan | Ramke Ramakrishnan
... Unlocking the potential of power and utility services requires digitally enabled value propositions. This webinar explores strategic planning assumptions and 2025 Gartner CIO Survey insights, highlighting CIOs’ roles in integrating assets, markets and customer dynamics successfully. About the Speaker ...
... This research equips technology and service providers performing work in the government market with a graphical outlook of the IT spend forecast for 2025 and beyond, based on the latest available (3Q24) Gartner vertical industry forecast data. TSPs can use it to aid planning and strategy activities. ...
Analyst(s): George Sellner | Inna Agamirzian | Gregor Petri | Daniel Snyder | Irma Fabular
... throughout the enterprise. To accelerate digital initiatives and ensure they create lasting value as products, CIOs should provide necessary products and services to empower all teams to succeed with innovation. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... I&O leaders struggle to demonstrate the function’s unique business value as I&O is no longer the sole provider of infrastructure services. By analyzing the desired posture among the four outlined in this note, I&O leaders can enhance their function’s business value and competitiveness. Gartner Research ...
... competitors’ roadmaps and promises. Tech CEOs must establish differentiation across the entire product experience, including purchasing, operations and services. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...