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Premium Research Apr 2024
... retail market is forecast to increase 15.8% in 2024 to $7.8 billion and reach $12.5 billion by 2027, with a five-year CAGR of 16.5%. Technology and service providers can use this presentation to support retail industry planning activities for 2024 and beyond. Gartner Research ...

Analyst(s):   James Ingham   |   Sandeep Unni   |   Inna Agamirzian   |   Robert Hetu
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Premium Research May 2024
... The generative AI race is in full swing for technology vendors, service providers and enterprises. Product managers must consider emerging needs from people, processes and technology in this customer landscape to stay competitive in the quickly evolving data science and AI platform market. Overview ...

Analyst(s):   Jim Hare   |   Kevin Quinn   |   Radu Miclaus
Premium Research May 2024
... potential to deepen customer relationships and drive growth but firms struggle to find the right balance of valuable yet efficient interactions. Financial services leaders in retail banking can use this research to deliver value and improve suboptimal contact center experiences. Overview Data Insights Gartner ...

Analyst(s):   Van To
Premium Research May 2024
... As GenAI continues to be a top focus among insurers, there are many opportunities for technology and services providers. These five key facts provide insight on GenAI adoption, concerns and approaches so product leaders can assist technology buyers with successful GenAI adoption and implementation. ...

Analyst(s):   Kimberly Harris-Ferrante
Premium Research Mar 2024
... Many data functions operate as order-takers and service providers for their organization, limiting their influence and impact. By investing in meaningful relationships and value-focused conversations, the CDAO will quickly form powerful partnerships to build data culture. Overview Strategic Planning ...

Analyst(s):   Sarah James   |   Daniel Sanchez Reina   |   Saul Judah
Premium Research Feb 2024
... The majority of enterprises continue to show a preference for buying IaaS and PaaS services from multiple cloud providers. Product leaders must ensure they understand the potential risks and rewards of supporting multicloud within their product strategy. Data Snapshot Data Insights What You Need to Know ...

Analyst(s):   Michael Warrilow
Premium Research Sep 2024
... Democratization of utility services is pushing utilities to evolve their business models from internally focused to collaborative, ecosystem participant models. CIOs must ensure that both digital and technology strategies and investments support these new ways of working. Overview Strategic Planning ...

Analyst(s):   Lloyd Jones   |   Lauren Wheatley
Research Oct 2024
... play. FP&A leaders can use this foundational tool to identify the overall effects price, volume and variable cost have on a portfolio of products or services. Gartner Research ...

Analyst(s):   Michelle Carlsen   |   Grant Nelson
Premium Research Nov 2024
... use these insights to understand how critical innovations in data and analytics, AI, cloud and other areas are impacting the future of government service delivery. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Robert Stoneman
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