... life sciences enterprise IT spending will grow 9.5% in 2024, reaching $265.2 billion in constant currency. HCLS leaders are increasing spending on IT services and software, with annual expected growth rates of 10.4% and 13.4%, respectively. Table of Contents List of Tables Overview Gartner Recommended Reading ...
Analyst(s): Rika Narisawa | Inna Agamirzian | Jonathan Rivera | James Ingham
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... Access Research Already a Gartner client? A majority of U.S. CSPs offer similar B2B products and services in a highly competitive market. Product leaders must actively monitor for nontraditional CSP opportunities and align distinct products with the digital enterprise segments to drive differentiated ...
... and demand while facing a critical shortage of talent and skills. This Leadership Vision will help I&O leaders prepare investments in platforms and services to maximize value for their organizations in 2024. Overview Recommended Actions Gartner Recommended Reading Gartner Research ...
Analyst(s): Tim Zimmerman | Mark Margevicius | Nathan Hill
... Megavendors have thousands of partners already in their ecosystem, so tech CEOs cannot rely on product and service differentiation alone to be successful in the ecosystem. To be successful, tech CEOs also need to show and deliver their relevance, runway and readiness to the megavendor. Overview Analysis ...
Analyst(s): Igor Marchal | Chris Pang | Anshul Gupta
... Access Research Already a Gartner client? CIOs in communication service providers should adopt agile operating models in network operations to enhance adaptability, improve response times and streamline integration. This transformation is essential to meet modern business demands and benefit from technological ...
... Overservicing less profitable customers leads to an inefficient allocation of resources, impeding a PortCo’s ability to service and retain profitable customers. This tool allows tech operating partners to determine the profitability of a customer by evaluating customer spend and cost to serve. When to ...
... new capabilities. To effectively switch RPA vendors, application leaders must evaluate complexity, migration options and the value of third-party services providers. Overview Introduction Analysis Gartner Research ...
... Access Research Already a Gartner client? Co-solutioning is an agile approach for selecting and procuring transformational solutions and services. Sourcing, procurement and vendor management leaders can leverage this approach in a single-source engagement to renegotiate outsourcing contracts or escalate ...
Analyst(s): Christopher Wiles | Andrea Lanzavecchia | Mark Ray
... Access Research Already a Gartner client? Communications service providers are transforming for agility, flexibility, efficiency and new business models. This research helps CSP CIOs go beyond their IT/tech functions’ operating model and influence the enterprise operating model to gain maximum returns ...
Analyst(s): Mounish Rai | Khurram Shahzad | Will Rice | Amresh Nandan