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Research Mar 2025
... Access Research Already a Gartner client? During divestitures, companies underestimate the impact IT licenses and services could ultimately have on cost and business risk. Executive leaders responsible for divestitures should engage their IT procurement team early in the process to address these risks ...

Analyst(s):   Dawn Singer   |   Yanni Karalis
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Research Mar 2025
... Access Research Already a Gartner client? Midsize enterprise CIOs continue to contemplate the use of managed service vendors and cloud solutions due to budget and talent constraints. This research offers guidance to help them properly scrutinize contract terms to mitigate risk and maximize value. Overview ...

Analyst(s):   Alexander Buschek   |   William Maurer
Research Oct 2017
... frequent communication updates. PostNord brought digital competencies inhouse and hired developers to build digital delivery systems to improve customer service. Case Study Changing the Culture Hiring the Best and Brightest Gartner Insights Abstract ...

Analyst(s):   Jan-Martin Lowendahl   |   Andy Rowsell-Jones   |   Tomas Nielsen   |   Chris Howard   |   Jennifer Mitchell
Research Sep 2017
... infrastructure projects and since construction is cyclical, the company budgets IT and business spending accordingly. Granite intends to align costs for IT services directly to the business, so the business can control these costs. Case Study Justifying Budget Needs Changing the Culture Gartner Insights Abstract ...

Analyst(s):   Debra Curtis   |   Michael Smith   |   Jim McGittigan
Premium Research Mar 2022
... learning effectiveness. Higher education CIOs can review this approach to evaluate the potential for wider availability of more accessible content and services at their institution. Case Overview More Detail About This Research Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Grace Farrell   |   Tony Sheehan
Research Aug 2020
... Minute Consult the Board survey summary contains perspectives from 12 members regarding their resourcing approaches to support the transition to cloud services. The summary analyzes members' distribution of internal versus external resources, usage of cloud or third-party providers, and the effectiveness ...

Analyst(s):   Consult the Board Research Team
Premium Research Nov 2023
... At MWC Las Vegas 2023, key themes raised by participants focus on 5G progress ready to drive growth, B2B services, AI/ML and generative AI. This research highlights top developments for CSP CIOs to keep a pulse on as they impact strategy, opportunities and challenges in the communications industry. ...

Analyst(s):   Kameron Chao   |   Susan Welsh de Grimaldo   |   Juha Korhonen   |   Ajit Patankar   |   Enrique Hernandez-Valencia
Research May 2019
... the structure of their tax function against peers’. Use them to identify cost-saving opportunities and reallocate resources to your most important services. Participation Window Overview What It Is What You Get How to Participate Gartner Insights Abstract ...

Analyst(s):   Finance Research Team
Research Jan 2021
... Access Insights Already a Gartner client? Leading organizations are transforming their business models to create new sources of revenue, service and experience for customers. Enterprise architecture and technology innovation leaders must use a business architecture landscape to provide the insight and ...

Analyst(s):   Saul Brand   |   Marcus Blosch
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