... productivity as a domain where AI agents will have the most impact. Those that have stronger alignment tend to focus on more vertical use cases like customer service, ERP, sales, among others. “Office productivity and the digital workplace are the default for those organizations that don't have a strong grasp on ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... technical direction.
We expect Microsoft's trajectory will be clear by year-end 2014. Do not expect radical changes in the company's overall "devices and services" strategy; instead watch for organizational shifts, product design changes and updated product road maps to address a mobile- and cloud-dominant world ...
... apps, software and services), and how wearables can interact with the smartphone. I expect new services in the area of health and fitness that will exploit the early success of fitness bands we are currently experiencing. Hardware vendors without the know-how to offer such services need to partner with ...
... revenue will decline 2.2% in 2020, to total $237 billion. In India, all enterprise applications software markets will shrink in 2020 except the content services and customer experience and relationship management (CRM) markets.
“Spending on enterprise applications software is expected to shrink in 2020 due ...
... infrastructure will rapidly decline.
Gartner clients can learn more in the reports “Forecast: Communications Service Provider Operational Technology, 2Q20 Update” and “Forecast Analysis: Communications Service Provider Operational Technology, Worldwide.” Yuka Shiratani
Gartner
yuka.shiratani@gartner.com
...
... occur. The ease of carrying out such attacks, via what’s known as ransomware-as-a-service (RaaS), allows cybercriminals with even minimal experience and technical skill to deploy attacks at low cost. “Ransomware-as-a-service lowers the barrier to entry for inexperienced cybercriminals who know just enough ...
... Gamification is about motivating people to achieve their own goals, not the organization's goals," said Mr. Burke. "The sweet spot for gamification is shared goals. If a business can identify the goals it shares with its audience or provide its audience with goals that are meaningful to them, then it can ...