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... consumers to interact with the organization,” Mr. Rowsell-Jones explained. “For example, increasing the scope means providing a variety of digital services and actions to the consumer. In general, the greater the variety of interactions that are available via digital channels, the more engaged a consumer ...
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Announcement June 12 2019
... computing. Most are too immature for large-scale production work that comes with the accompanying and requisite systems, security and network management services. However, this will change within the next few years. CIOs should monitor the evolving capabilities of blockchain platforms and align their blockchain ...
Announcement November 05 2019
... intervention (41% of CIO respondents), organizational disruption (40%) and severe operating cost pressure (40%). “Those and other severe scenarios such as IT service failure or natural disaster have affected how organizations do business, and in most cases are making new things harder,” said Mr. Rowsell-Jones. “ ...
Conference Highlight September 17 2020
... presence and even your physical environment. Do customers feel safe there?” Other top security and risk trends for 2020 include privacy, Secure Access Service Edge (SASE) and cloud workload protection. Learn more about these top trends in "Gartner Top 9 Security and Risk Trends for 2020." That's a wrap ...
Conference Highlight October 25 2021
... workers. Cloud-Native Platforms: CNPs use the core capabilities of cloud computing to provide scalable and elastic IT-related capabilities “as a service” to technology creators using internet technologies, delivering faster time to value and reduced costs.  Autonomic Systems: Self-managing physical ...
Announcement May 26 2022
... Companies such as Cisco, Lenovo and HP Inc. are redesigning their broader business models away from the periodic sale of discrete pieces of equipment to service-based models that include the responsible collection, recycling and disposal of end-of-life products. Human-Centric Digital Automation Supply chain ...
Conference Highlight September 11 2024
... relevant use cases.” “A product-centric delivery model, where timelines are ongoing and designed to continuously enhance customer value until the service or product is phased out, is critical for GenAI applications.” Embed Sustainability into IT Strategy Presented by Kristin Moyer, Distinguished VP Analyst ...
Conference Highlight October 22 2024
... Cloud Providers Aren’t Portable or Substitutable Presented by Lydia Leong, Distinguished VP Analyst, Gartner Many organizations adopt public cloud services to accelerate innovation. However, exploiting innovative capabilities complicates cloud exit, lock-in and concentration risks. In this session, Lydia ...
Announcement April 12 2023
... organizations look to simplify operations, vendors are consolidating platforms around one or more major cybersecurity domains. For example, identity security services may be offered through a common platform that combines governance, privileged access and access management features. SRM leaders need to continuously ...
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