... Vendor Revenue Profiles estimate annual revenue for over 1,000 IT vendors across a common set of Gartner-defined technology segments. Technology and service providers can use these profiles to inform business strategy and to develop competitive vendor benchmarks. What You Need to Know Introduction Notable ...
Analyst(s): Juhie Gupta | Namrata Banerjee
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... projected to reach $466 billion in 2026, following $382 billion in 2025, driven by continued increasing investment in building out AI capacity driven by service providers. In 2026, AI spending will be 76% of total spending on servers. Overview Table of Contents List of Tables Gartner Recommended Reading Notes ...
Analyst(s): Amit Goyal | Uko Tian | Adrian O'Connell
... analytics and broader deployment service capabilities, in addition to network coverage. Overview Strategic Planning Assumption What You Need to Know Analysis 1NCE Aeris Communications AT&T Cubic Telecom Deutsche Telekom Eseye Itron KORE NTT Orange Business Services Telefónica Telenor Group Telit Cinterion ...
Analyst(s): Kameron Chao | Pablo Arriandiaga | Jon Dressel
... use of data. The biggest challenges for CIOs, though, come from ensuring that business leaders understand the possibilities, and from developing a shared vision across the enterprise. This infographic looks at where investments will go in 2023 and at which technologies are most likely to be implemented ...
... Third-party services are frequently required to support master data management programs, yet identifying appropriate service providers can be problematic. Data and analytics leaders should use this Market Guide to identify characteristics of service providers best-suited to their situational needs. ...
... Years of investment in digital self-service have not led to more customers successfully resolving issues on their own. Customer service and support leaders can improve self-service success by understanding customer intent and actively matching customers to the most relevant solutions. Gartner Research ...
Analyst(s): Eric Keller | Andrew Schumacher | Kim Hedlin | Keith McIntosh | Olivia Foster
... Services buyers evaluate multiple commercial constructs beyond pricing to optimally align contracts to their business needs. Tech services leaders can use this research to identify how buyers expect to pay for services today and in the future. Overview Analysis Background and Context Conclusion Gartner ...
... targeting automation across the entire network life cycle, with agentic NetOps moving toward the aspiration of self-driving networks. CIOS vendors and service providers must prioritize high-quality software targeting accurate and differentiated AI insights, or risk falling behind. Overview Strategic Planning ...
... Organizations often miss opportunities to deliver proactive, low-cost, value-enhancing service. Customer service and support leaders can leverage these ready-to-use slides to communicate the state of service and support experiences, and opportunities to improve in their organization. Overview Gartner ...
Analyst(s): Christopher Sladdin | Keith McIntosh | Kathy Ross