... Effective self-service tools enable legal departments to manage increasing workloads and scale legal support while empowering the business to work more efficiently. This tool provides end-to-end guidance for legal leaders on how to develop successful business-facing self-service tools. Gartner Research ...
Analyst(s): Legal and Compliance Research Team
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... find it challenging to identify self-service tool opportunities that appear too costly for their perceived benefits. To make this search easier, legal leaders should leverage four workflow characteristics that lend themselves to being good opportunities for self-service. Overview Introduction Analysis Gartner ...