... The traditional, narrow approach to QA of reviewing a set number of calls per rep in a given time frame yields limited insights. Service and support leaders should use this research to evolve their QA process into one that more effectively and efficiently assesses rep performance. Overview Introduction ...
Analyst(s): Deborah Alvord | Jonathan Schmidt
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... Cloud is changing the service landscape for Oracle applications, and migration to Oracle Cloud Applications is growing rapidly. This Magic Quadrant supports sourcing, procurement and vendor management leaders in their Oracle Cloud Applications service vendor selection. Market Definition/Description ...
Analyst(s): Katie Gove | Gunjan Gupta | Alan Stanley
... Gartner research shows that companies with an executive sponsor for AR are more likely to achieve revenue growth than those without one. Senior AR leaders seeking to drive greater impact must improve stakeholder sponsorship or risk programmatic failure. More Detail Gartner Recommended Reading Gartner R ...
... To stop being perceived as support and start shaping strategy, analyst relations leaders need to develop a consultative approach. This presentation helps AR leaders identify capability gaps, sharpen their edge, and lead with credibility and impact. Overview Contributors Gartner Recommended Reading Gartn ...
... Access Insights Already a Gartner client? RAG has become a key technique underpinning enterprise AI workflows. This intensifies the pressure on vector database vendors to deliver more intelligent, faster and highly scalable retrieval. Vendors must optimize for performance, accuracy and efficiency to m ...
Analyst(s): Robin Schumacher | Arunasree Cheparthi
... Access Insights Already a Gartner client? Foundry revenue will grow 16.5% year over year to $160.3 billion in 2025. This significant increase is attributed to a strong demand for AI-related advanced node wafers and packaging, and the recovery in demand from the broader non-AI-related semiconductor mar ...
... Access Insights Already a Gartner client? Gartner estimates end-user spending on servers in 2025 will be $367 billion, a constant currency increase of 59.5% due to sustained high investment levels in AI-optimized servers. Worldwide server shipments are expected to grow at a 6.8% CAGR from 2024 through ...