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Premium Research Mar 2022
... leaders know their networks need to evolve and adapt to increasing cloud adoption and digital transformation. Networking teams seeking consulting services support should leverage these recommendations to validate the methods, skill sets and objectivity of providers. More Detail Recommended by the Authors ...

Analyst(s):   Ted Corbett   |   Danellie Young   |   Karen Brown   |   Mark Ray
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Research Apr 2026
... solutions developed by American or Chinese providers and delivered as SaaS through the cloud. However, as with other cloud based services, there is an inherent risk that these services may not always remain available under the same conditions in the future. To address this, CIOs and CAIOs should proactively ...

Analyst(s):   Tatsuya Ichishi
Premium Research Sep 2025
... planning solutions enable companies to manage and share planning data across their supply chain, supporting demand forecasting to execution-level planning. This note guides supply chain technology leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended ...

Analyst(s):   Satakshi Singh
Premium Research Jan 2024
... There are five common pitfalls that can impede success when taking asset-based service offerings to market. Product marketers must bridge skill gaps, communicate monetization strategies, refine competitive and buyer insights, and ensure target market relevance and reach to avoid these pitfalls. More ...

Analyst(s):   Jennifer Barry
Premium Research Feb 2025
... Customer service and support leaders often set performance targets based on external benchmarks, overlooking the specific needs of their own customers and organization. This research provides recommendations on how to set precise internal targets that contribute to achieving business objectives. Overview ...

Analyst(s):   Daniel O'Sullivan   |   Deborah Alvord
Premium Research Dec 2024
... CIOs in asset-intensive companies should evaluate their business processes to determine whether enterprise asset management or field service management solutions are more appropriate, based on whether assets are owned internally or by customers. This research offers guidance in those areas. Overview ...

Analyst(s):   Jim Robinson   |   Kristian Steenstrup   |   Nicole Foust
Premium Research Jun 2024
... This guide is designed to help leaders of the operations function in financial services address change management pain points common during the adoption of automation. It provides tools and guidance that can be used to help employees adapt to a more automated function. Overview Steps Gartner Recommended ...

Analyst(s):   Hannah Edmunds   |   Kristy Hoffman
Premium Research Apr 2025
... Human and social services CIOs face increasing pressures in 2025 from constituents and executives to modernize legacy systems, demonstrate efficiency and respond quicker to changing requirements. This research provides CIOs with major trends and actions to take for success in a complex environment. ...

Analyst(s):   Roland Rivera
Premium Research Jan 2025
... Competing in the challenging enterprise communication services market in 2025 will require CSP product leaders to pursue several strategic initiatives described in this research, including transformation of their business model and GTM strategies and pursuit of growth through targeted innovation. Overview ...

Analyst(s):   Lisa Unden-Farboud   |   Gregor Petri   |   Dennis Stevens   |   Pablo Arriandiaga   |   Ajit Patankar   |   Gaspar Valdivia   |   Jon Dressel   |   Khurram Shahzad
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