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Premium Research Aug 2026
... structured approach to improve observability through AI-augmented analysis, enabling IT operations specialists to understand system behavior, assess service impact, and improve operational outcomes. Overview Problem Statement Solution Path Diagram Solution Path Gartner Recommended Reading Gartner Insights ...

Analyst(s):   D.B. Cummings   |   Dylan Roberts
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Premium Research Jul 2026
... face growing pressure to adopt AI, improve operating efficiencies, increase accountability, technology outcomes, and citizen confidence in government services. This research explores these issues and the actions that government CIOs must take. Insights at a Glance Issue Context Impact Brief Implications ...

Analyst(s):   Todd Kimbriel   |   Michael Berkholtz   |   Mike Shevlin   |   Roland Rivera
Premium Research Aug 2026
... Many government tech product and services leaders investing in AI for capture and proposals see limited win-rate gains. Gartner’s AI capture architecture insights identify life cycle gaps, prioritize investments, reduce rework, improve decisions and create repeatable competitive advantage. Insights at ...

Analyst(s):   Val Sribar   |   George Sellner
Premium Research Sep 2026
... Safeguarding sensitive information requires a comprehensive data protection strategy across all M365 services. To fully secure their environment, security architects must evaluate Microsoft’s native data protection features and supplement them with third-party solutions for complete coverage. Overview ...

Analyst(s):   Eric Grenier
Premium Research Sep 2026
... Insurance technology providers assume AI-enabled innovation creates differentiation, but it doesn’t. The most successful product and service leaders will stop asking, “Can we build this?” and start asking, “Does this strengthen a position we already own?” Insights at a Glance Issue Context Impact Brief ...

Analyst(s):   James Ingham
Premium Research Sep 2026
... cloud or specialized (“neocloud”) providers. We provide guidance for conducting objective assessments of whether an offering’s infrastructure as a service (IaaS) and management capabilities meet the organization’s requirements. Overview Problem Statement The Gartner Approach The Guidance Framework Related ...

Analyst(s):   Adrian Wong   |   Lydia Leong
Premium Research Sep 2026
... procurement can use this tool to identify and shortlist systems integrators for Cloud ERP, CRM, and HCM implementation and application management services (AMS). It helps evaluate provider capabilities across regions, industries, and sizes to accelerate vendor selection. When to Use Directions for Use ...

Analyst(s):   Shubham Rathore
Premium Research Mar 2024
... Investment services leaders see great opportunity in leveraging generative AI (GenAI) to tackle some of their most pressing clinical and operational challenges. CIOs can use this presentation to learn how early adopters are deploying GenAI to inform their design and execution roadmap. Gartner Research ...

Analyst(s):   Chuck Thomas   |   Agustín Rubini
Premium Research Oct 2024
... Tech services leaders must create value continuously and at pace for clients while engineering at sustainable speed and scale. This is realized through the combination of enterprise-scale productivity, seamless development and socially responsible design. Overview Analysis The Impact Conclusion Gartner ...

Analyst(s):   Chrissy Healey
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