... Over 40% of service providers still offer only one pricing model, which can significantly limit business performance. Tech CEOs need to evaluate and adopt additional alternative pricing models to attract diverse buyers, address larger deals, expand margins and increase client lifetime value. Data Snapshot ...
Analyst(s): Don Ribar | Arthur Villa
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... The high degree of interest in Microsoft 365 Copilot, combined with its risks, provides an opportunity for tech services leaders who can respond quickly to change management needs. This analysis provides five strategies focusing on critical success factors to unblock M365’s value for clients. Overview ...
Analyst(s): Max Goss | Matt Cain | Danny Ryan | Craig Roth
... Access Insights Already a Gartner client? CSP CIOs want to work with more and different kinds of IT service providers. This visual guide illustrates industry and regional presence, capability focus, provider “DNA,” and scale of over 50 providers in North America. These providers have telecom industry ...
... but few tech CEOs align pricing with the KPIs underpinning their corporate strategy. A Gartner survey reveals the risks and rewards of common IT services pricing models to help you find the one best suited to your corporate strategy. Data Snapshot Data Insights What You Need to Do Gartner Recommended ...
... Although consumers are aware of GenAI and its rapidly multiplying and mainstream use cases, they have yet to fully embrace the technology. Financial services CMOs can use this research to understand current attitudes and identify strategies for increasing consumers’ openness to GenAI. Data Snapshot Data ...
... Access Research Already a Gartner client? Negotiation is a critical step to closing a good IT services deal. However, many IT sourcing, procurement and vendor management leaders lack knowledge and experience to counter highly skilled sales teams. This research offers an eight-step process to help optimize ...
... Sales teams cite price as the most deal-impacting buyer consideration, yet buyers indicate it is among their least important selection factors. Tech services leaders should use this interactive data tool to see differences in what teams often say matters versus what actually drives buyer decisions. Data ...
... features inputs from 11 Gartner Research Board for Global CIOs members regarding their experiences of working with an outsourced digital workplace services (ODWS) provider. It outlines members’ engagement with their ODWS provider(s) on implementing digital employee experience (DEX) strategies and experience-level ...
... Amazon Web Services and CSC remain in the Leaders quadrant of this Magic Quadrant. Microsoft, HP and IBM were added; Dell was removed. Cloud compute IaaS was $4.9 billion in 2012 and is forecast at $7.3 billion in 2013, representing growth of 48%. Growth is forecast at 39% annually through 2017. Company ...