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Premium Research Feb 2024
... but few tech CEOs align pricing with the KPIs underpinning their corporate strategy. A Gartner survey reveals the risks and rewards of common IT services pricing models to help you find the one best suited to your corporate strategy. Data Snapshot Data Insights What You Need to Do Gartner Recommended ...

Analyst(s):   Don Ribar   |   Arthur Villa
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Premium Research Apr 2024
... Although consumers are aware of GenAI and its rapidly multiplying and mainstream use cases, they have yet to fully embrace the technology. Financial services CMOs can use this research to understand current attitudes and identify strategies for increasing consumers’ openness to GenAI. Data Snapshot Data ...

Analyst(s):   Ross Cosner
Research Mar 2025
... Access Research Already a Gartner client? Negotiation is a critical step to closing a good IT services deal. However, many IT sourcing, procurement and vendor management leaders lack knowledge and experience to counter highly skilled sales teams. This research offers an eight-step process to help optimize ...

Analyst(s):   Sundar Viswanathan   |   Jaideep Thyagarajan   |   DD Mishra
Premium Research Jan 2025
... Sales teams cite price as the most deal-impacting buyer consideration, yet buyers indicate it is among their least important selection factors. Tech services leaders should use this interactive data tool to see differences in what teams often say matters versus what actually drives buyer decisions. Data ...

Analyst(s):   Mansimran Narang   |   Brendan Williams   |   Katie Gove   |   Chrissy Healey
Research Sep 2023
... Access Insights Already a Gartner client? CSP CIOs want to work with a variety of telecom IT service providers aligned to their strategic needs. This visual guide illustrates multiple aspects of 29 Asia/Pacific providers — industry and regional presence, most suitable use cases, DNA and scale — to assist ...

Analyst(s):   Jouni Forsman
Premium Research Nov 2024
... features inputs from 11 Gartner Research Board for Global CIOs members regarding their experiences of working with an outsourced digital workplace services (ODWS) provider. It outlines members’ engagement with their ODWS provider(s) on implementing digital employee experience (DEX) strategies and experience-level ...

Analyst(s):   Consult the Board Research Team
Research Aug 2013
... Amazon Web Services and CSC remain in the Leaders quadrant of this Magic Quadrant. Microsoft, HP and IBM were added; Dell was removed. Cloud compute IaaS was $4.9 billion in 2012 and is forecast at $7.3 billion in 2013, representing growth of 48%. Growth is forecast at 39% annually through 2017. Company ...

Analyst(s):   John Christopher Rizzuto
Research Jul 2026
... Already a Gartner client? Small and midsize businesses want accessible AI, creating a significant untapped revenue opportunity for communications service providers. This research helps CSP product leaders build short-, medium-, and long-term AI monetization strategies for SMBs while avoiding risks of ...

Analyst(s):   Pablo Arriandiaga   |   Ajit Patankar   |   Khurram Shahzad
Premium Research Jul 2026
... increase competition over the next decade for industrial capacity supporting AI infrastructure. Electrical equipment, energy networks, engineering services, and skilled labor will face added pressure. Analysis Gartner Recommended Reading Evolving Insights History ...

Analyst(s):   Bob Johnson   |   Marta Muñoz   |   Cori Masters   |   Lloyd Jones
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