... IT procurement should expect 12% or higher pricing at future renewal and greater licensing complexity resulting from Salesforce’s Agentforce Sales, Service, and Industry edition repackaging that expands consumption-based capabilities and products. Overview Strategic Planning Assumption Analysis Contributors ...
Analyst(s): Jo Liversidge | Tad Travis | Rebecca Martin | Quintin Casper | Hannah Decker
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... Suite CHRO Guide to Manager Effectiveness Client Story How Willis Towers Watson Empowers HR Teams with Gartner Brady Jensen, Global HR Technology and Service Delivery Leader, shares how a team-based solution empowered his HR leadership team to tackle various priorities efficiently and simultaneously across ...
... vendor contracts drive up costs while exposing the organization to unnecessary data risk. The best defense is surprisingly straightforward: unbundle services, encourage competitive bidding by vendors, and lock in strong data ownership terms. Insights at a Glance Issue Impact More Detail Gartner Recommended ...
... Traditional FinOps solutions are reactive and cannot govern the economics of agentic AI. Tech services leaders that build AI FinOps practices combining real-time governance, attribution and optimization will evolve from passive integrators into AI economic operators. Insights at a Glance Strategic Planning ...
Analyst(s): Brian Otten | Archana Vaidhyanathan | Tom Coshow
... and Staffing data from the IT Budget Tool and other sources on a year round basis. This analysis provides insight into metrics for the Professional Services Industry from that dataset. CIOs and IT Leaders should measure and benchmark their organization’s IT metrics using the IT Budget Tool. These benchmarks ...
... Service-centric enterprises adopt cloud ERP applications to benefit from more-structured sets of process capabilities that produce better business outcomes. Application leaders should use this research to evaluate vendors of cloud ERP application suites as part of a composable ERP strategy. Strategic ...
Analyst(s): Sam Grinter | Robert Anderson | Naveen Mahendra | Denis Torii | Johan Jartelius | Tomas Kienast
... enable organizations to prevent their web APIs from misuse, access violations, denial of service and other malicious attacks. Security and risk management leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology Gartner Research ...
... automate operational and financial activities related to manufacturing, distribution, delivery and servicing of goods. Application leaders can learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Research ...
... Luigi Pellegrini, director of operations for Aria S.p.A. — the organization providing IT and procurement services to the Lombardy Region — shared how Aria is supporting the response to the COVID-19 pandemic while pivoting to remote working enforced by the lockdown. Recommended by the Authors Gartner ...