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Premium Research Apr 2024
... trends provide strategic insights for a go-to-market strategy for vendors supporting investment services firms. Product leaders can use this research to launch and build relevant solutions for investment services firms and demonstrate future readiness in their product roadmaps. Overview What You Need to ...

Analyst(s):   Wellington Holbrook   |   Chuck Thomas   |   Ali Merji
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Premium Research Feb 2025
... has a rich landscape of government-focused cloud services. This research helps federal civilian and defense CIOs and their teams compare U.S. hyperscale cloud providers’ government offerings. Market Differentiators Considerations for Technology and Service Selection Notable Vendors Gartner Research ...

Analyst(s):   Michael Brown
Research Jun 2021
... Access Insights Already a Gartner client? CIOs can compare vendors in the IT Services for Communications Service Providers Magic Quadrant and Critical Capabilities research. This Excel tool enables a visual dual-vendor comparison for digital business transformation use-case fit. Gartner-defined or user-defined ...

Analyst(s):   Jouni Forsman
Premium Research Feb 2025
... The public cloud services market across verticals will increase by 20.8% in 2025 to $884.5 billion in constant U.S. dollars, with a five-year CAGR of 20.2% through 2028. Organizations worldwide continue to invest in cloud-based infrastructure services and cloud-native applications. Table of Contents ...

Analyst(s):   Jonathan Rivera   |   Gregor Petri   |   Arjun Boparai   |   Chad Eschinger   |   James Ingham   |   Jeff Casey   |   Marc Halpern   |   Shivani Palepu   |   George Sellner   |   Sandeep Unni   |   Inna Agamirzian   |   Colleen Graham   |   Nicole Foust   |   Deborah Neitz Daily   |   Tom Nolan   |   Daniel Snyder   |   Alexander Hoeppe   |   Marlena Brown   |   Peter Kjeldsen   |   Debbie Buckland   |   Pankaj Verma   |   Simon Cushing
Premium Research Jan 2025
... pursuing outsourced digital workplace services. With multiple vendors, and solutions with few discerning features, MSE CIOs and I&O leaders can use this research to assess best-fit providers and their solutions. Market Differentiators Considerations for Technology and Service Selection Notable Vendors Gartner ...

Analyst(s):   William Maurer   |   Karl Rosander   |   Andrea Lanzavecchia   |   Matt Baldino
Research Oct 2021
... Access Insights Already a Gartner client? Chief information officers can use this Excel tool to compare vendors in our IT Services for Communications Service Providers Magic Quadrant and Critical Capabilities research. This tool enables a visual, dual-vendor comparison for digital business transformation ...

Analyst(s):   Jouni Forsman
Premium Research Mar 2024
... emerging trends This research for application leaders analyzes trust, risk and security management (TRiSM) features for OpenAI’s AI service and Microsoft Azure OpenAI Service. While Microsoft has stronger enterprise security controls, both fall short in ensuring reliable and confidential user interactions ...

Analyst(s):   Gabriele Rigon   |   Avivah Litan
Research Feb 2019
... Access Insights Already a Gartner client? Customer experience and CRM implementation services remain in high demand, fueled by demand for design, UX, commerce and analytics skills. We position major CX and CRM service providers to help application leaders of CRM and CX initiatives identify providers fitting ...

Analyst(s):   Ed Thompson   |   Patrick Sullivan
Research Apr 2019
... Implementing speech analytics technology for customer service is a multiyear commitment of time and expense, but returns benefits if done right. Application leaders should follow these best practices to identify and reconcile trade-offs to pick the best-fit solution. Key Challenges Introduction Analysis ...

Analyst(s):   Steve Blood
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