... Access Insights Already a Gartner client? The race for AI leadership among technology and service providers is fueling innovation that could upend the global balance of power, create new industries and reshape daily life. To stay relevant — and avert competitive disruption — CIOs and AI leaders can’t ...
Analyst(s): Frank Ridder | Errol Rasit | Monica Basso | Bill Ray | Carl Manion | Kevin Knox
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... Access Insights Already a Gartner client? Demand for AI infrastructure as a service will be shaped less by GPU access and more by proximity to enterprise data and integrated platforms. As inference becomes the dominant workload, hyperscalers will strengthen their advantage, while neoclouds focus on specialized ...
... business leaders’ perceptions of IT — from being viewed as a cost center to being recognized as a trusted advisor. CIOs must consistently deliver core services, communicate IT’s brand, and engage in future-focused stakeholder conversations. Insights at a Glance Strategic Planning Assumption Impact Actions ...
... are advancing AI pilots to production, but success metrics fail at scale due to process, technology, and data differences from siloed, inconsistent service delivery. CIOs should use this research to evaluate operational feasibility, technology readiness, and value potential to scale the right AI use cases ...
Analyst(s): Roland Rivera | Austynn Eubank | Laura Craft | Daniel Nieto
... Access Insights Already a Gartner client? Tech service leaders (TSLs) can efficiently jump-start customer Oracle implementations and accelerate net new migrations by partnering with AI-native tool vendors. Gartner predicts that adopting this hybrid strategy shortens customer Fusion migration timelines ...
... counsel managing at least $3 million in annual legal spend should implement digital RFP platforms to control costs as AI rapidly transforms legal services. RFP platforms enable structured bidding, fixed fees, and more objective, data-driven firm selection, ensuring greater transparency and cost predictability ...
... CEOs and CFOs. Show how supply chain activities impact business goals using data and assertive advocacy to enable better decision making, protect service levels, and ensure sustainable growth. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Contributors Gartner Recommended ...
... becoming an enterprise and workforce capability that cuts across traditional procurement categories. As organizations deploy AI through software, services, infrastructure and autonomous agents, chief procurement officers should establish AI as a dedicated category management domain to improve visibility ...
Analyst(s): Katarzyna Fonteyn | Ryan Polk | Mel Mohamednur
... Access Insights Already a Gartner client? Through 2030, AI will automate routine tasks and consolidate repeatable roles such as the service desk, NOC, server and storage administration. Rather than focusing solely on reducing headcount, heads of I&O must redeploy institutional knowledge to govern, supervise ...