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Premium Research Jun 2024
... Technology general managers must use generative AI internally to improve operations and deliver customer value. They must establish a strategy to hire, manage budgets and integrate GenAI into their business and operating model transformation. Overview Analysis Background and Context The Impact Conclusion ...

Analyst(s):   Christopher Marshall   |   Matthew Brown   |   Whit Andrews
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Premium Research Jul 2024
... Generative AI’s popularity as a technology category creates messaging mismatches due to varying buyer needs and requirements. This research explains how general managers can align offerings to address the needs of potential buyers of GenAI-dependent offerings. Overview Analysis Background and Context Co ...

Analyst(s):   Whit Andrews
Research Jul 2024
... Access Research Already a Gartner client? The worldwide CTS spending will decrease by 0.4% in 2024 to $201 billion in current U.S. dollars, with an expected constant currency five-year CAGR of 2.0% through 2028. This forecast provides a two-year history and a five-year forecast for the CTS market acro ...

Analyst(s):   Amresh Nandan   |   Enrique Hernandez-Valencia   |   Chad Eschinger   |   Peter Liu   |   Jouni Forsman   |   Peter Kjeldsen   |   Kosei Takiishi   |   Deborah Neitz Daily   |   Sylvain Fabre
Research Mar 2024
... Access Research Already a Gartner client? The worldwide CTS spending will remain flat for 2024 at $217 billion in constant U.S. dollars, with an expected constant currency five-year CAGR of 2.8% through 2028. The forecast provides a two-year history and a five-year forecast for the CTS market across n ...

Analyst(s):   Jouni Forsman   |   Amresh Nandan   |   Chad Eschinger   |   Peter Kjeldsen   |   Kosei Takiishi   |   Deborah Neitz Daily   |   Sylvain Fabre   |   Peter Liu
Research Sep 2024
... Access Research Already a Gartner client? Multiple CSP technology and business objectives such as network cloud, automation and operational excellence depend on cloud infrastructure management capabilities. CSP CIOs can use this Market Guide when planning and sourcing management and orchestration solu ...

Analyst(s):   Enrique Hernandez-Valencia   |   Peter Liu
Premium Research Jun 2024
... The CM-BPS market has evolved into an end-to-end digital customer experience solution ecosystem with a total market opportunity of $420 billion in 2025. Offering managers can use this research to size their near-term market opportunity in this rapidly changing market. Overview Strategic Planning Assum ...

Analyst(s):   Scott Frederick   |   Tom Coshow
Premium Research Nov 2024
... AI offers opportunities but also poses unique threats in security, bias, compliance and market disruption. Banking and investment CIOs should evaluate innovative vendors in this report to enhance AI’s business impact while ensuring regulatory compliance and resilience against cyberthreats. Overview An ...

Analyst(s):   Pete Redshaw   |   Uri Lerner   |   Jasleen Kaur Sindhu
Research Nov 2024
... Access Research Already a Gartner client? The worldwide CTS spending will decrease by 0.8% in 2024 to 208 billion U.S. dollars, with an expected five-year CAGR of 2.2% through 2028. This replaces the former CSP-OT forecast and provides a two-year history and a five-year forecast for the CTS market acr ...

Analyst(s):   Sylvain Fabre   |   Peter Liu   |   Peter Kjeldsen   |   Deborah Neitz Daily   |   Kosei Takiishi   |   Jouni Forsman   |   Amresh Nandan   |   Chad Eschinger
Research Jan 2025
... Access Research Already a Gartner client? DHI can boost flexibility and scalability, aligning IT with evolving business needs across on-premises, edge and cloud environments. This research aids CIOs in exploring alternatives to VMware, emphasizing flexible workload placement, standardized operations a ...

Analyst(s):   Julia Palmer   |   Tony Harvey   |   Mike Cisek
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