... alone. It requires preparation, trust and a clear vision for outcomes. Join this complimentary Gartner webinar, where Gartner expert Faith Adams will share predictions for healthcare and life sciences in 2026. Discover how CIOs and their teams can move beyond the status quo to unlock new opportunities for ...
Analyst(s): Faith Adams
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... Anthropic’s PE-backed JV signals a shift from model APIs to embedded AI deployment. Value is moving to integration, workflows, and services, creating sticky enterprise revenue. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...
... A sharp correction in Indian IT services stocks in February 2026 signals a structural shift in global outsourcing. The rapid rise of autonomous, agentic AI — including Anthropic’s Cowork plug‑ins — is disrupting traditional delivery models built on labor and location arbitrage. CIOs and sourcing leaders ...
Analyst(s): Sundar Viswanathan | DD Mishra | Avinash Dev Nagumanthri | Alan Stanley
... deploy it in the wrong way, leading to incomplete insights and negligible impact on CX. Customer service and support leaders can use this research to understand how to measure and interpret CSAT to improve service interactions and CX. Insights at a Glance Impact Actions How to Execute Success Measures Gartner ...
Analyst(s): Michael Chiu | Eric Keller | Lauren Villeneuve
... Insights Already a Gartner client? Sovereign cloud has evolved from a platform choice to an IT services delivery model. To avoid compliance gaps and vendor lock-in, IT SPVM leaders must source sovereignty as a service-led outcome. This research outlines how to define control sets, scope workloads, and contract ...
Analyst(s): Danny Kreidy | Matt Baldino | Rajib Gupta | Yanni Karalis
... questions than ever: How do you retain your customers? How do you attract more new buyers? Where do you place your genAI bets? What is the future of IT services? Which go-to-market strategies are best? How do you drive usage and create enthusiastic advocates for your products? Join this free webinar as a panel ...
Analyst(s): David Yockelson | Molly Beams | Annette Zimmermann | Adrian Lee | Patrick Stakenas | Brian Doherty | Elizabeth Jones | McKenzie Smith
... Product/Service Design and Creation Primer for 2023 Deliver your product or service as envisioned Expert: Clifton Gilley A critical challenge for product management leaders is defining the desired solution in a way that is not only useful to customers, but will also drive the most differentiated value ...
... staff deliver cloud services. Common cloud security risks relate to resource sharing and data protection The biggest security risks in the cloud include those that are unique to cloud computing — involving resource sharing and remote access to data — and third-party risks. Shared resource and remote ...