... Technology and service providers are trying to understand how U.S. federal policy changes will impact their organizations, prospects and clients. Analyst relations leaders must act as a clearinghouse to deliver insight to stakeholders who will decide how to respond to these evolving dynamics. Overview ...
Analyst(s): Melissa Lane | John Field | Lindsay McKinney
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... Many organizations create service catalogs by listing all internal and external IT capabilities, often confusing processes or tasks with actual IT services. This webinar will help IT technical professionals identify service portfolio components to define their related service catalogs and items. Session ...
... The rapid growth of GenAI-enabled products and services opens the door to new business models for tech providers. Product leaders for AI marketplaces should focus their differentiation on key elements, such as security, convenience and data for AI, to create stickiness for their offering. Session Description ...
... Essential Guide to Data Fabric Good decisions rely on shared data, but to share the right data at the right time, consider data fabric. Yes, data fabric architecture integrates data, but it can also learn what data is being used where — and then make recommendations for more, different and better data ...
... organizations need best-in-class managed workplace services and delivery models. Sourcing, procurement and vendor management leaders can compare their current service performances against best-in-class outsourcers to achieve valuable cost and service improvements. Overview Introduction Analysis Gartner ...
Analyst(s): Katja Ruud | Claudio Da Rold | Alexandra Chavez
... Poor selection of co-sourced vendors (external service providers) can create critical gaps in audit coverage and waste valuable resources. CAEs should use this research to determine what considerations are most important during their vendor evaluation and selection process. Insights at a Glance Issue ...
... A value-based statement of work for digital workplace services requires clear scope and deliverables, cost optimization, strong accountability, and defined outcomes. This checklist outlines five key areas in an ODWS proposal to help IT SPVM leaders drive effective negotiations. When to Use Directions ...
... of Gartner’s essential skills research helps technical professionals navigate their learning and development journey and achieve project, product, service and career success. Analysis Research Highlights Gartner Recommended Reading Gartner Insights Abstract ...
... workplace and customer experience leaders should evaluate AI-enabled solutions to automate document accessibility and minimize reliance on external services. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...