Analyst(s): Claudio Da Rold | Alexandra Chavez | DD Mishra | Stephanie Stoudt-Hansen
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... Access Insights Already a Gartner client? Due to rapidly shifting U.S. policies and tariffs, two extreme scenarios define a range of potential impacts to cloud spending. In the long-deep scenario, cumulative spending will be $291 billion lower through 2029, impacting new or incremental spending, rathe ...
Analyst(s): John Lovelock | Ed Anderson | Hardeep Singh | Rishi Sood
... This report details the methodologies, segmentation, definitions and research metrics used for Gartner’s quarterly IT spending forecast by employment size. What You Need to Know Introduction Notable Changes Market Methodology High-Level Definitions and Segmentation Gartner Recommended Reading Gartner Insig ...
Analyst(s): Colleen Graham | Ranjit Atwal | Deborah Neitz Daily | Amit Goyal
... CSCOs can shift the supply chain’s role from cost center to revenue generator by focusing their organizations on building two types of services: customer enablement services and SCaaS. What You Need to Know Analysis Recommendations Gartner Recommended Reading Gartner Research ...
... This updated resource assesses the potential impacts of recent U.S. federal policy changes and tariffs on the investment services industry. Investment services executive leaders can use these insights to better plan, predict, navigate and adapt to these evolving complexities. How to Use This Presentation ...
... prioritizing and addressing security vulnerabilities. This note guides security operations leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology Gartner Research ...
... AI is transforming SaaS from tools to intelligent, outcome-driven services. Tech CEOs can join us to explore how service-as-software is redefining pricing, GTM and customer success and look at some real-world use cases of AI-driven automation delivering measurable business impact. About the Speaker ...
... Legacy end-user services organizations are becoming more mature digital workplace organizations by prioritizing digital employee experience, visibility, predictability and increased resiliency. End-user services leaders can use this research to prepare for future challenges and new technologies. Overview ...
Analyst(s): Stuart Downes | Sunil Kumar | Tom Cipolla | Dan Wilson | Lina Al Dana | Erin Pierre
... agentic AI are driving organizations to consider a future with agentless ITSM service desks. I&O leaders must establish new roles and responsibilities if they intend to make this transition to AI- and automation-centric service delivery. Overview Introduction Analysis Gartner Recommended Reading Gartner ...
Analyst(s): Joe Rogus | Chris Laske | Sunil Kumar | Chris Saunderson