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Blog Post October 14 2016
... as companies like Xiaomi, Huawei and Haier make in China, for China. Consumer products, especially in developed markets, are finding more growth in micro segments like craft brewing and organic foods than in traditional CPG categories. Fast fashion icon Zara succeeds with thousands of short-lived styles ...
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... The Supply Chain Director at a European food & beverage services provider turned to Gartner for help developing a robust sales & operations planning (S&OP) process. Facing major profit gaps and margin pressure, the Supply Chain Director recognized the impact of S&OP maturity on future supply chain strategy ...
Research Jun 2021
... Interactive Tool presents revenue for approximately 1,000 IT vendors distributed across a common set of Gartner-defined technology segments. Technology and service providers can use the profiles to perform like-for-like comparisons of vendor performance. Gartner Insights Abstract ...

Analyst(s):   TSP Quantitative Innovation Research Team
Announcement September 10 2025
... Gartner for Customer Service & Support Leaders The customer service and support function is vital to maintaining customer loyalty and influencing brand perceptions. Gartner for Customer Service & Support Leaders provides indispensable insights, advice and tools needed to achieve service and support leaders ...
Premium Research Nov 2024
... generative AI models as a new macromarket in the software market segmentation, alongside applications and infrastructure software. Technology and service providers can read this document for comprehensive information on publications. Planned Update to Gartner Market Statistics Coverage Contributors ...

Analyst(s):   Technology Market Insights Team
Announcement June 10 2025
... Gartner for Customer Service & Support Leaders The customer service and support function is vital to maintaining customer loyalty and influencing brand perceptions. Gartner for Customer Service & Support Leaders provides indispensable insights, advice and tools needed to achieve service and support leaders ...
Research Jun 2020
... Access Insights Already a Gartner client? Gartner assesses the execution and strategic vision for data center outsourcing and hybrid infrastructure services of 20 North American DCO/HIMS providers. Sourcing, procurement and vendor management leaders should use this analysis to help select the best provider ...

Analyst(s):   Leah Ciavardini   |   Daniel Barros   |   Andrew Miljanovski   |   Stephanie Stoudt-Hansen   |   Mark Ray
Premium Research Aug 2024
... GenAI adoption is impeded by unpredictable technology costs, application customization difficulties and rapid evolution. Product leaders developing services or applications around GenAI must prioritize model and data selection, architecture of deployment, and privacy and flexibility for end-users. Overview ...

Analyst(s):   Alan Priestley   |   Gaurav Gupta   |   Akhil Singh   |   Joseph Unsworth   |   Menglin Cao
Premium Research Aug 2024
... without massively increased efficiency. Better semiconductors will provide some relief, but product leaders developing GenAI-related products and services must improve the efficiency of software and infrastructure or face constraints on product development. Overview Strategic Planning Assumption Analysis ...

Analyst(s):   Joseph Unsworth   |   Menglin Cao   |   Gaurav Gupta   |   Akhil Singh   |   Alan Priestley
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