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Premium Research Jan 2024
... Virtual reality head-mounted displays are a rapidly evolving technology with business use cases across education, transportation and healthcare. Product leaders should leverage their unique immersive and interactive capabilities to create engaging and impactful solutions that enhance efficiency. Over ...

Analyst(s):   Evan Brown   |   Ben Lee   |   Kanishka Chauhan   |   Jon Erensen   |   Tuong Nguyen
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Premium Research Apr 2025
... Computer vision technology innovation is evolving extremely fast, propelled by AI, hardware and multimodal developments. Product leaders must adapt to the increase in the speed of technology innovation to offset the risk of product obsolescence. Overview Strategic Planning Assumptions Analysis Gartner R ...

Analyst(s):   Nick Ingelbrecht   |   Tuong Nguyen   |   Aakanksha Bansal   |   Alizeh Khare   |   Bill Ray
Premium Research Jun 2024
... The technology and use cases for head-mounted displays are continuing to evolve, and adoption is reaching an inflection point. Product leaders should use this research collection to demystify the technology, identify use cases and prepare themselves to cater to this market’s unique requirements. Stra ...

Analyst(s):   Evan Brown   |   Jon Erensen   |   Ben Lee   |   Kanishka Chauhan   |   Tuong Nguyen
Premium Research Feb 2024
... Adopters of emerging battery technologies broadly realize reduced charging time, improved safety and reduced cost. But product leaders must target specific use cases and time technology introductions to take advantage of government regulations and incentives. Overview Strategic Planning Assumptions Ana ...

Analyst(s):   Stacey Yin   |   Nikita Singh   |   Kara Batty   |   Sridhar Srinivasan   |   Menglin Cao
Research Mar 2020
... To sustain a superior customer service experience, application leaders for customer service should focus on work type and personality to drive improvement in employee engagement. Here we look at the capabilities that technology providers need to offer to support stronger employee engagement. What You ...

Analyst(s):   Jim Davies   |   Jim Robinson
... Director, Vendor Services Austin Abell Senior Digital Product Manager Tom Cox Senior Content Specialist Caroline Hogan Senior Vendor Marketing Director Connect. Convert. Thrive. Connect to millions of in-market software buyers around the globe with our all-encompassing suite of marketing services. ...
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Research Oct 2025
... Access Insights Already a Gartner client? Explore how leading service providers have implemented the “Client Zero” approach to AI services. Learn from standout examples and discover how to measure success using internal and external metrics that demonstrate trust, performance, and business impact. Insights ...

Analyst(s):   Danny Ryan
Research Apr 2019
... to better equip staff to work in teams. Application leaders for customer service must assess the technology and changes for the future of work to provide cutting-edge customer experiences. Analysis Adopt a Holistic Customer Service Application Suite Approach to Procuring Contact Center Technology Invest ...

Analyst(s):   Steve Blood   |   Simon Harrison
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