... Increasing renewal costs and the inclusion of AI and enterprise service management capabilities are driving ITSM platform spend higher. Heads of I&O should use this research to optimize ITSM spend by avoiding unexpected costs. Insights at a Glance Strategic Planning Assumption Issue Context Impact Brief ...
Analyst(s): Rich Doheny | Chris Matchett
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... tasks are distributed across their teams. Use this workshop guide to assess your legal department’s time allocation and identify ways to enhance legal service delivery by increasing scale, efficiency or productivity. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...
... face growing pressure to adopt AI, improve operating efficiencies, increase accountability, technology outcomes, and citizen confidence in government services. This research explores these issues and the actions that government CIOs must take. Insights at a Glance Issue Context Impact Brief Implications ...
Analyst(s): Roland Rivera | Todd Kimbriel | Michael Berkholtz | Mike Shevlin
... Tech services leaders can capture a once-in-a-generation opportunity to outpace the competition on agility, price, and quality by mastering the use of AI-enhanced assets to drive cost and scale advantages. Insights at a Glance Strategic Planning Assumptions Issue Context Impact Brief More Detail Gartner ...
... Global enterprise IT spending in the banking and investment services market is forecast to increase by 8.7% in 2024 to $735.6 billion in constant U.S. dollars. Spending is expected to see a five-year CAGR of 9.3% to reach an estimated $1 trillion by 2028. Table of Contents List of Tables Overview Gartner ...
Analyst(s): James Ingham | Jeff Casey | Rika Narisawa | Inna Agamirzian | Debbie Buckland
... Global enterprise IT spending in the banking and investment services market is forecast to increase by 8.3% in 2024 to $737.6 billion in constant U.S. dollars. Spending is expected to see a five-year CAGR of 8.8% to reach an estimated $972 billion by 2027. Table of Contents List of Tables Overview Gartner ...
Analyst(s): Jeff Casey | James Ingham | Debbie Buckland | Rika Narisawa | Inna Agamirzian
... Global enterprise IT spending in the banking and investment services market is forecast to increase by 8.0% in 2024 to $742 billion in constant U.S. dollars. Spending is expected to see a five-year CAGR of 8.7% to exceed an estimated $1 trillion by 2028. Table of Contents List of Tables Overview Gartner ...
Analyst(s): Inna Agamirzian | Jeff Casey | James Ingham | Rika Narisawa | Debbie Buckland
... Global enterprise IT spending in the banking and investment services market is forecast to increase by 8.4% in 2025 to $793.5 billion in constant U.S. dollars. Spending is expected to see a five-year CAGR of 8.2% to exceed an estimated $1 trillion by 2028. Table of Contents List of Tables Overview Gartner ...
Analyst(s): Debbie Buckland | Inna Agamirzian | Jeff Casey
... Product Marketing Impact Primer for 2019 To gain market share and increase deal velocity, technology product marketers must use holistic approaches that produce tangible impact on the business. Analysts: Michael Maziarka, Christy Ferguson Finding potential technology buyers and effectively communicating ...