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Research Feb 2026
... Access Insights Already a Gartner client? Too many service and support organizations have frontline agents who need information that is buried in obscure repositories. Agent-assist solutions deliver knowledge management content to agents who need it, but their effectiveness depends on four essential ...

Analyst(s):   Kim Hedlin   |   Stephen Emmott   |   Kathy Ross
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Research Mar 2026
... Insights Already a Gartner client? Fragmented inventory management and one-size-fits-all strategies are silently draining working capital and eroding service levels. CSCOs must use this research to drive operating model change, centralizing planning and aligning production to enable end-to-end agility, resilience ...

Analyst(s):   Tamer Abdelghany
Research Mar 2026
... Access Insights Already a Gartner client? The Health Data Management Platform is a collection of data services configured for the healthcare industry to facilitate fluid, agile and real-time exchange and use of health information. This research will help CIOs make this emerging capability a central part ...

Analyst(s):   Gregg Pessin
Research Jan 2026
... worldwide growth for healthcare and life sciences IT spending, reaching $446 billion by 2029. This growth is largely driven by sustained investments in services and software, which are expected to grow at a five-year CAGR of 8.4% and 10.2%, respectively, through 2029. Overview Table of Contents List of Tables ...

Analyst(s):   Inna Agamirzian   |   Jonathan Rivera   |   Pankaj Verma
Research Apr 2026
... over 500 IT market segments. Our methodology uses market models to identify dynamics that affect spending levels and market evolution. Technology and service providers should use this data to identify growth opportunities. What You Need to Know Introduction Notable Changes Market Methodology High-Level Definitions ...

Analyst(s):   Emerging Market Dynamics Team
Premium Research Mar 2026
... The race is on for Taiwan-headquartered original design manufacturer/electronics manufacturing service providers to deliver next-generation AI racks at scale under tight component and integration constraints. Their strength in power, thermal, validation, and manufacturing execution presents an opportunity ...

Analyst(s):   Ben Lee
Premium Research Feb 2026
... emerging AI operations management market with a potential addressable market value ranging from $122 billion to $171 billion by 2029 for tech and service providers. Insights at a Glance Issue Context Impact Brief Implications Notes Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Soyeb Barot   |   Pankaj Prasad   |   Arup Roy
Research Jan 2026
... in 2026 to $4.7 trillion, with an expected constant-currency CAGR of 9.6% from 2024 to 2029. Growth will be driven primarily by hyperscalers’ and service providers’ ongoing investments in AI-optimized servers. Overview Table of Contents List of Tables Gartner Recommended Reading Notes Gartner Insights ...

Analyst(s):   Gregor Petri   |   Peter Kjeldsen   |   Nicole Foust   |   Inna Agamirzian   |   Debbie Buckland   |   Marc Halpern   |   Pankaj Verma   |   Marlena Brown   |   Simon Cushing   |   Rishi Sood   |   James Ingham   |   Jonathan Davenport   |   Jonathan Rivera   |   Jeff Casey   |   Shivani Palepu   |   Tom Nolan
Research Feb 2026
... demands are outpacing traditional IT operations. Heads of I&O must adopt site reliability engineering principles, specifically aligning DEX-based service-level objectives with outcome-driven metrics, to automate resource allocation, improve reliability, and reduce costs. Insights at a Glance Impact Brief ...

Analyst(s):   Stuart Downes   |   Robin Milton-Schonemann
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