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Research Jul 2020
... Heads of ERM must monitor and communicate the impact of COVID-19 on their risk profiles to guide decision making through and beyond the pandemic. Having the right people, process and system KRIs is imperative to understanding and actioning changes in the evolving risk environment. Overview Conclusion R ...

Analyst(s):   Enterprise Risk Management Research Team
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Research Jul 2026
... Infrastructure Process Management Scalability Multimodality GenAI Enablement Analytics AI TRiSM and Governance AI Assistant Orchestration Customer Self-Service Employee Assistance Domain-Specific Enterprisewide Conversational AI Agents Inclusion and Exclusion Criteria Gartner Recommended Reading Critical Capabilities ...

Analyst(s):   Adrian Lee   |   Justin Tung   |   Uma Challa   |   Gabriele Rigon   |   Arup Roy
... Management, and the Evolving Role of the CIO. Prior to joining Gartner, Mr. Swale was a Management Consultant working with clients in the financial services, retail, and manufacturing sectors. With a focus on digital business transformation and change management. IT Operating Model Design IT Talent and ...
Research Jun 2026
... and deployment. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Alibaba Cloud Amazon Web Services Cloudera Databricks Dataiku DataRobot Domino Data Lab Google H2O.ai IBM MathWorks Microsoft Posit Red Hat SAS Siemens (Altair) Snowflake Teradata ...

Analyst(s):   Diarmuid Curran   |   Afraz Jaffri   |   Yogesh Bhatt
Research January 20 2022
... High Tech Leaders Accelerated digital technology innovation, changing buyer behavior and new business models add complex dimensions to how technology service providers think about every part of the organization. Technology spending is democratizing and is increasingly driven by business leaders seeking to ...
Research Nov 2025
... objectives and roadmaps that integrate data, delivery models, people, technology and process improvements. CFOs can use this research to identify service providers that offer strategic insights and help build future-ready finance operating models. Overview What You Need to Know Analysis Accenture Bain ...

Analyst(s):   Marco D'Ascoli   |   Geraldine Garaud   |   Lavinia Ritchie Sasse
Premium Research Sep 2025
... vendors seek differentiation through partner integrations, AI and service propositions to succeed. CIOs can use this research as part of a rigorous assessment of vendors’ core and platform capabilities, technology roadmaps and service propositions. Overview What You Need to Know Analysis BriteCore Duck ...

Analyst(s):   Sham Gill   |   James Ingham
Webinar On-Demand
... wrong areas, adversely impacting sales’ ability to achieve its goals. Join this invitation-only, complimentary virtual briefing as Gartner experts share how sales operations leaders can orient their goals to support the CSO to lead sales in today’s AI era. You’ll gain actionable insight into three key ...

Analyst(s):   Sandhya Mahadevan   |   Steve Rietberg   |   Tyler Huguley
Premium Research Jan 2026
... consolidation primarily as a cost‑reduction tactic — but in today’s AI‑accelerated environment, consolidation is now a strategic necessity. Fragmented IT services portfolios slow innovation, create integration debt, increase third‑party risk, and limit an organization’s ability to deploy AI at scale. Consolidation ...

Analyst(s):   Jess Aggio   |   Katarzyna Fonteyn   |   Alan Stanley
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