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Research Mar 2026
... must move beyond rigid, slow traditional models to drive true innovation. By adopting Product and Agile mindsets, I&O can deliver high-value self-service platforms that solve customer problems, accelerate delivery, and ensure tight business alignment. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Owen Marino   |   Daniel Betts   |   Chris Saunderson   |   George Spafford
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Research Apr 2026
... Access Insights Already a Gartner client? Building AI solutions with ROI is competitive and requires experimentation and customer buy-in. Technology service leaders can boost AI sales by developing AI data agents to build AI-ready data quality, governance and semantic layers, while lowering the cost of ...

Analyst(s):   Ben Fieselmann
Research Mar 2026
... practices from the discipline of professional marketing to tailor stakeholder engagement, identify and target pain points, and continuously evolve services based on stakeholder feedback. Insights at a Glance Impact Brief Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner ...

Analyst(s):   Rhyan Light
Research Feb 2026
... Insights Already a Gartner client? CIOs often ask how to become a profit center because they want to improve funding or value recognition or even provide services to other organizations. They often underestimate the necessary changes to their role and find better ways to achieve their objectives along the way ...

Analyst(s):   Stewart Buchanan
Research Mar 2026
... Access Insights Already a Gartner client? Cybersecurity and heads of I&O often struggle to justify secure access service edge cost to nontechnical management. Use outcome-driven metrics that clearly link SASE cost with its value to the business to support further investment and build relevant protection-level ...

Analyst(s):   Theo de Feligonde   |   Charlie Winckless   |   Jonathan Forest
Research Mar 2026
... advances in AI, many customer-facing AI deployments remain limited to issue deflection rather than full resolution and value creation. To increase ROI, service and support leaders should use Gartner’s maturity roadmap to identify and deploy the right AI solution for their organization. Insights at a Glance ...

Analyst(s):   Christopher Sladdin   |   Brett Overbey   |   Daniel O'Sullivan
Research Feb 2026
... Access Insights Already a Gartner client? The services of finance transformation strategy consultants are evolving as AI capabilities accelerate. CFOs must cut through the hype and critically assess which AI technologies deliver real results when selecting consulting partners, as these now determine ...

Analyst(s):   Geraldine Garaud
Research Apr 2024
... billion by 2028, reflecting a 12.3% CAGR. Total semiconductor revenue from the top 50 IoT endpoint markets will account for 76.4% of the total market share in 2028, up from 73.5% in 2023. Table of Contents List of Tables List of Figures Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jainendra Singh   |   Masatsune Yamaji
Research Oct 2023
... billion by 2027, reflecting a 12.3% CAGR. Total semiconductor revenue from the top 50 IoT endpoint markets will account for 76.5% of the total market share in 2027, up from 73.6% in 2022. Table of Contents List of Tables List of Figures Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Masatsune Yamaji   |   Jainendra Singh
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